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Lilliston Ford Inc.

Vineland, NJ

Overview
Employees
Reviews
Vehicles
4.6
247 Reviews
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833 N Delsea Dr.

Vineland, NJ

08360

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Showing 247 reviews

June 08, 2023

Very satisfied with maintenance service. One problem with seat belt took two visits to finally be resolved. All issues with Escape seem to be resolved. More

by BillM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Jun 08, 2023 -

Lilliston Ford Inc. responded

Thank you for taking the time to leave a review, Bill. We're glad to have delivered quality care, however, we're sorry your service experience took longer than hoped. I apologize for any inconvenience this caused. If there is anything else we can do for you in the future, please don't hesitate to contact us. Thank you, Ivan Nelson - General Manager - 856-691-2020

Helpful
June 03, 2023

Customer service was very helpful got right to the point of the problem and was able to get the vehicle fixed More

by Juniorgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jun 05, 2023 -

Lilliston Ford Inc. responded

We're thrilled to hear that our customer service team at Lilliston Ford was able to assist you so efficiently! Thank you for taking the time to share your feedback and for trusting us with your automotive needs. We appreciate your business and hope to see you again soon.

Helpful
June 02, 2023

Very inefficient. It took 2 hours for an oil change and tire rotation. I had to approach the service desk after an hour and a half and they told me it was normal to ta More

by joseph darminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle
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Jun 02, 2023 -

Lilliston Ford Inc. responded

I'm sorry to hear about your poor experience, Joseph. We strive to deliver timely and efficient service, and it sounds like we did not meet that goal. I would appreciate the chance to address this matter with you directly and see how we can improve in the future. Please reach out to me at your convenience so we can discuss further. Thank you. Ivan Nelson - General Manager - 856-691-2020

Helpful
June 01, 2023

I took my truck in to have the light plug fixed in the back and it wasn't done and they charged me a $190 I'm. Not Happy More

by George
Recommend Dealer
No
Employees Worked With
Jason.
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Jun 02, 2023 -

Lilliston Ford Inc. responded

George, we're sorry to hear about your negative experience. It's important to us that our customers leave happy with the work completed, and we would like the opportunity to discuss this further. Please contact us at your earliest convenience so we can make this right. Thank you, Ivan Nelson - General Manager - 856-691-2020

Helpful
May 31, 2023

Very understanding, always try to solve your problem, always ready to listen to and help! More

by rwmorrissr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 01, 2023 -

Lilliston Ford Inc. responded

We can't thank you enough for your kind words! Our team at Lilliston Ford is always here to ensure you receive the best service around. See you next time!

Helpful
May 30, 2023

Kenny at Lilliston Ford in Vineland NJ was very helpful. He was very knowledgeable about the Ford Maverick that I purchased. He was great to deal with, not too pushy but a great salesperson. More

by Ltoco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Primas
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May 31, 2023 -

Lilliston Ford Inc. responded

We're thrilled to hear that Kenny was helpful and knowledgeable during your purchase experience. Thank you for your support, and we are wishing you safe travels in your Ford Maverick! - The Lilliston Ford team

Helpful
May 26, 2023

They are always good about checking everything. I appreciate attention to detail - it avoids trouble later. More

by rnan77.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
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May 26, 2023 -

Lilliston Ford Inc. responded

Thank you for sharing and leaving Lilliston Ford a five-star review! We are happy to hear that our team delivered meticulous service. Take care!

Helpful
May 22, 2023

Very nice and communicates to customer thoroughly including any possible issues with vehicle and if everything was ok More

by amazzeo56@gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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May 23, 2023 -

Lilliston Ford Inc. responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lilliston Ford team. Drive safely, and we hope to see you back!

Helpful
May 19, 2023

Angelo is best at what he does, would highly recommend him to anyone that's looking to purchase a vehicle from Lilliston Ford Inc. More

by Carlosjaviles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo
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May 20, 2023 -

Lilliston Ford Inc. responded

We're so happy to hear you had a great experience with Angelo at Lilliston Ford! Thank you for choosing us for your vehicle purchase, and for sharing your recommendation. We hope you enjoy your new car!

Helpful
May 10, 2023

Friendly, respectful, knowledgeable, and ha d . my car in and back out on the road in a half hour More

by Jag1898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
May 11, 2023 -

Lilliston Ford Inc. responded

Thank you for your fantastic review! Here at Lilliston Ford, we strive to provide friendly and respectful service to each and every customer, and we're glad that our team was able to get you back on the road quickly. See you next time!

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