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Lilliston Chrysler Dodge Jeep - Service Center
Millville, NJ
76 Reviews
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76 Reviews of Lilliston Chrysler Dodge Jeep - Service Center
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December 30, 2018
Bad Coolant Leak But dont know where I have bought my Truck to you for 11 years but this is the 1st time I have to question A so call problem. I was told I had A bad coolant leak but they I have bought my Truck to you for 11 years but this is the 1st time I have to question A so call problem. I was told I had A bad coolant leak but they told me it was bad so I asked them were it was leaking and my answer was I don't know Other then that always get service More
by BILLT856
Employees Worked With
D White
December 18, 2018
Engine lite was on Great place to do all your auto needs..highly recommended..In all areas of the dealership..sales parts.i .do all my auto needs at lilliston chrysler Great place to do all your auto needs..highly recommended..In all areas of the dealership..sales parts.i .do all my auto needs at lilliston chrysler More
by Williston employee
Employees Worked With
Mike bucca
April 05, 2018
Staff understand that service means to serve. I bought my Jeep elsewhere, but had an early Friday morning major issue with the engine, while driving up the highway. Due to their early hours, I ca I bought my Jeep elsewhere, but had an early Friday morning major issue with the engine, while driving up the highway. Due to their early hours, I called and got a human at 7:30 AM. The service manager listened and told me to bring it in right away. I got it to the shop and they had someone looking under the hood in ten minutes. I was told it was "a complicated issue" and I started to wonder what I got myself into. The manager explained as much as he knew and told me to take a loaner while they worked on my car. I expected the worst. Later in the afternoon (remember, I didn't have an appointment) he called me to let me know it was fixed, but they wanted to test it one more time on Saturday morning and he asked if I could come pick it up then. I was pleasantly surprised at their speedy repair, but the best was yet to come. The car was past it 36 month warranty and I expected to get slammed. When I showed up to get the car, they told me all the repairs were under the drive-train warranty and I had no bill. Even if that were not the case, these guys were friendly, accommodating, concerned and darn good at what they do. There was no BS. They have earned a new service customer for as long as I drive Chrysler products. More
by Bob L
Employees Worked With
Service Manager
September 14, 2017
Always fantastic! I am always satisfied coming to this dealership. I've purchased 3 prior vehicles from them and they service my other vehicles and am always happy. I e I am always satisfied coming to this dealership. I've purchased 3 prior vehicles from them and they service my other vehicles and am always happy. I especially get great service from Scott the service manager and Mike and Skip. More
by Billie3
Employees Worked With
Scott Mike skip
February 04, 2016
Vehicle Damage Brought my new truck in (1 mo. old 2015 ) for a loose fog lamp. I didn't hit or run over anything. Service manager stated the bracket was broken and Brought my new truck in (1 mo. old 2015 ) for a loose fog lamp. I didn't hit or run over anything. Service manager stated the bracket was broken and needed to be replaced. He said that ice probably broke it. It was not covered. They charged me 129.00 to replace it. I thought it would be fair to split the cost due to neither of us knowing exactly when it broke since it sat on their lot for a year and a half and I only had it for a month. After the work was done the lamp was still cockeyed when I saw it after I got home the next day due to raining. Later I spoke with Mike Davis my salesman and he had me bring it in. Eventually service was rescheduled to try and straighten it out. Sitting in lounge 1 1/2 hrs after the apt.and the truck still is not in the service bay. Ended completed and was told that the front fender was cracked and other damage. In the end I now have a damaged right front bumper that I did not happen while driving but I also can't prove it wasn't done while parked either. But the dealer couldn't show that it wasn't damaged prior either. In this case I would like to think we should have split the bill or at least give me a synthetic oil change credit. The only reason for the fair rating on service is that the repair should have been done correctly the first time around. More
by Fred
Employees Worked With
Service Manager
