Lilliston Chrysler Dodge Jeep - Service Center

I felt that my dealer experience was less than stellar. My wife received a phone call stating that our vehicle was ready to be picked up. She was told that the item (USB port) that we took it in for serv My wife received a phone call stating that our vehicle was ready to be picked up. She was told that the item (USB port) that we took it in for service was working properly, which it was not when I dropped it off. Because it was working, therefore, according to them, I was charged a diagnostic fee, even though I had a warranty which I was under the impression would cover such. We were also told that the tires on the front were bald when in reality they had not hit the wear indicators in the tire tread and that the reason for the tapping in the engine, when it is cold, was due to the fact that the oil was a quart low, when it was not (the dipstick has never indicated full, even when it has the proper amount of oil in it). So, I as I stated earlier, a less than stellar experience. More

This dealership could not be better. Their service is prompt, considerate of time and budget and professional in all ways Their service is prompt, considerate of time and budget and professional in all ways More

The best dealership around. Everyone is very courteous and always helpful. Just love this place Everyone is very courteous and always helpful. Just love this place More

Wonder attention and work done in my car, I’m very happy with the Company with the Company More

Good took for a drive on 55 for 5 miles and tpms light did not come back on. Now I will see when we drive around town for a week to see if the TPMS. light comes on and when we go to Virginia and back. So did not come back on. Now I will see when we drive around town for a week to see if the TPMS. light comes on and when we go to Virginia and back. So far ok Thanks OWEN & Rose More

Mike in service department goes the extra mile for you every time you visit the service department every time you visit the service department More

Service department poor rating. Purchased oil change package. Was over due to hospitalization. Would not honor remaining oil change. Had oil changed anyway and got billed for tire r Purchased oil change package. Was over due to hospitalization. Would not honor remaining oil change. Had oil changed anyway and got billed for tire rotation not asked for. My family and friends have purchased many vehicles from Lilliston over the years. I’ve dealt with Lilliston since they purchased Joseph Motors on High st. Always happy with sales department but very disappointed in service department. More

Great Service and customer service. everyone is so friendly and caring.i would refer thaem to everyone. thanks again everyone is so friendly and caring.i would refer thaem to everyone. thanks again More

Great service! Holly thanks for looking out for the old man, thanks again Scott H Holly thanks for looking out for the old man, thanks again Scott H More

One call Mike set up the appointment dropped my car off the night before the appointment was on time The vehicle was repaired kept clean and on time. Thanks mike the night before the appointment was on time The vehicle was repaired kept clean and on time. Thanks mike More