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Lilliston Chrysler Dodge Jeep - Service Center

Millville, NJ

4.5
76 Reviews

76 Reviews of Lilliston Chrysler Dodge Jeep - Service Center

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July 29, 2024

You can change oil but you can't fix my jeep Ben there 4 times for the same problem More

by Otj851851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Lilliston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Lilliston Chrysler Dodge Jeep responded

Thank you for taking the time to post a review. While it's disappointing to hear that you didn't have a five-star experience, we will use your feedback to improve for future guests. I'm available to speak with you if you would like to discuss anything further. Best, Scott Hulbert - Service Manager - 8565060927

July 25, 2024

Worst customer service ever They don’t care if you are a Loyal customer All they care is your name. They don’t want to honor any offers or coupons that they give you m. Scott service manager is arrogant More

by tsetse.perez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Lilliston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Jay
Jul 26, 2024 -

Lilliston Chrysler Dodge Jeep responded

It's disappointing to hear about your experience. We strive for excellent customer service and it's clear we missed the mark here. Your feedback is important, and we'd like to address these concerns directly with you. Please reach out at your convenience so we can make things right. Thank you, Scott Hulbert - Service Manager - 8565060927

July 18, 2024

Excellent customer service! ! Mike is great!! All the service people are very accommodating. Great dealership!!! More

by Smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B
Jul 19, 2024 -

Lilliston Chrysler Dodge Jeep responded

Hi Smiley, Your trust in us is appreciated! Looking forward to your next visit. Sincerely, Stacey Lilliston - President

June 03, 2024

Took my Gladiator in for an oil change had a minor issue I took it down on the file on Monday and everything was resolved in minutes very very pleased with the way Scott handled it very very good thank you More

by Dominicoaliberti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lilliston Chrysler Dodge Jeep responded

Thank you for sharing your experience! We're glad Scott and the team at Lilliston Chrysler Dodge Jeep Ram could resolve everything quickly and efficiently. We appreciate your support and trust in us!

May 25, 2024

Always friendly and accommodating. I was fit into their schedule even though they were extremely busy. More

by carcoffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Lilliston Chrysler Dodge Jeep responded

We're delighted to hear that our team at Lilliston Chrysler Dodge Jeep Ram could accommodate you despite the busy schedule. Thanks for sharing your positive experience!

May 25, 2024

Quick and efficient syurface. Holly was very amicable and knowledgeable . Service technician explained work performed and future ways to prevent further problem More

by Hdocdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
May 28, 2024 -

Lilliston Chrysler Dodge Jeep responded

We're glad to hear Holly and our service technician provided you with efficient and knowledgeable assistance. Thanks for the feedback!

May 11, 2024

Everyone is extremely professional & cordial at Lilliston. You are able to wait for your Vehicle to be serviced. Waiting room got a little crowded but everyone extremely nice. Dropped off by 8 AM. More

by NJ Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
May 13, 2024 -

Lilliston Chrysler Dodge Jeep responded

We're glad to know you had a positive experience at Lilliston Chrysler Dodge Jeep Ram! Our team works hard to provide efficient and friendly service. Thanks for your patience with the crowded waiting room, we appreciate it!

April 25, 2024

Holly was very professional and courteous during our interactions. She was very helpful in explaining all the details regarding the service of my vehicle. More

by salvatorcavaliere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly the Service Technician.
Apr 26, 2024 -

Lilliston Chrysler Dodge Jeep responded

We're glad to know that Holly provided you with professional and courteous service at Lilliston Chrysler Dodge Jeep Ram. We appreciate your feedback, and we'll make sure to pass along your kind words!

March 27, 2024

g reat service Holly was alot of help. Icive 5 starts. Iwould highly recomend the. service dept. More

by fschavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly. [service]. Ian. [sales]
Mar 28, 2024 -

Lilliston Chrysler Dodge Jeep responded

We're glad to know that Holly was able to provide you with great service at our Lilliston Chrysler Dodge Jeep Ram's Service Department. Your recommendation means a lot! Safe travels and see you next time!

March 24, 2024

My experience at this dealership is always a positive experience! Everyone is super nice and friendly! Highly recommend it! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lilliston Chrysler Dodge Jeep responded

Gary, we're so glad to know your experiences at Lilliston Chrysler Dodge Jeep Ram have been consistently positive. Thanks for the high recommendation!

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