Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
103 Reviews of Liccardi Ford Lincoln - Service Center
Sort by
May 31, 2017
Worst service of my life ( 50 years old ) I had my car towed to the dealership 5/23/17 I received a phone call at 11:30 a.m. letting me know they received my vehicle. 5/25/ 17 I called the de I had my car towed to the dealership 5/23/17 I received a phone call at 11:30 a.m. letting me know they received my vehicle. 5/25/ 17 I called the dealership to check on my vehicle. I was told the part was not warranty I would have to pay to get it fixed. They would order the parts. 8 Days Later after calling the dealership everyday and not being able to get in touch with my service rep I have left numerous messages to my service rep the service manager with no luck. It is now Wednesday a week and a day later I still do not have my car I still have not heard from anyone about my car. I still have not received a return phone call after leaving 7 to 8 messages. I just want my car back fixed or unfixed. .. I am not exaggerating I have never experienced anything like this in my entire life !!!!!... Yours truly. Still waiting for my car or a call back. More
by Kakarott Ss God...
Employees Worked With
Don't have my car yet dont wanna say
April 30, 2017
Tremendous Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the ro Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the road in two hours! More
by Paulyr123
Employees Worked With
Alma
April 15, 2017
Great Experience Liccardi is reliable and quick. I continue to visit for my regular car maintanence and have never had an issue. I'm in an out in no time, all staff an Liccardi is reliable and quick. I continue to visit for my regular car maintanence and have never had an issue. I'm in an out in no time, all staff and customer service are helpful and pleasant too! More
by Dee523
Employees Worked With
Scott Lyons
April 04, 2017
Service Would definitely recommend him as well the dealership. Great customer service and the attention was unparalleled. Would definitely continue to purchas Would definitely recommend him as well the dealership. Great customer service and the attention was unparalleled. Would definitely continue to purchase more Fords from Scott and Licardi Ford ! More
by hugo1996
Employees Worked With
Scoot
March 07, 2017
Service Prompt service dept. Service techs were very knowledgeable and very helpful . Eager to answer all of the questions that I had at the time of service Prompt service dept. Service techs were very knowledgeable and very helpful . Eager to answer all of the questions that I had at the time of service More
by Ea
Employees Worked With
Service dept
January 14, 2017
Scott Lyons Best customer service ever by Scott Lyons at Luccardi Ford in Watching NJ. I would recommend him to everyone I know (Family and Friends). thank you Sc Best customer service ever by Scott Lyons at Luccardi Ford in Watching NJ. I would recommend him to everyone I know (Family and Friends). thank you Scott More
by Cturley57
Employees Worked With
Scott Lyons
September 19, 2016
amazing experience The people at liccardi ford and lincon were very helpful and friendly as i was trading in my car and getting a new one they tried to find the best car The people at liccardi ford and lincon were very helpful and friendly as i was trading in my car and getting a new one they tried to find the best car to fit me and i couldnt be happier More
by Vincent koster
Employees Worked With
scott
May 03, 2016
Maintenance on my 2013 MKZ they messed up when i leased my mkz in 2013 i put a deposit on a silver one with AWD and they gave me the silver one with FWD i didnt even see it beca they messed up when i leased my mkz in 2013 i put a deposit on a silver one with AWD and they gave me the silver one with FWD i didnt even see it because they had it on the ramp but i must say they certianly have redeamed themselves with their service department....lets hope its better when my lease is up in august More
by lewis7483
Employees Worked With
Ray Gambino
September 01, 2015
Still having problems Clutches Still having problems, they changed the clutches fix don't work. I have to go back again to replace them for a new version. Ford is playing with the s Still having problems, they changed the clutches fix don't work. I have to go back again to replace them for a new version. Ford is playing with the security of the customers, don't feel safe driving the car. Liccardi every time I go to get something fix I have to go back to rest the computer because they supposedly forget to do it. I have them change the oil while they repaired the clutches. Had to go back because when I turned the car on indicated needed oil change I really hope they did and not only reset the computer. Not to say that previously I also had to go back to reset the clock that didn't want to work, which was not the first time that happen after they work on the car. Totally disappointed in both Liccardi and Ford. More
by Waikita13
Employees Worked With
Various
August 24, 2015
No help with new broke down truck! Bought a brand new 2015 Superduty! Broke down last November. Has been sitting in their lot since December. 6,900 miles on it . They want 14.000 to fix Bought a brand new 2015 Superduty! Broke down last November. Has been sitting in their lot since December. 6,900 miles on it . They want 14.000 to fix. Not warranty it.The ignore all correspondence from My Attorney! I would not recommend this dealership to my worst Enemy! More
by 318detroit
Employees Worked With
Service manager
