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103 Reviews of Liccardi Ford Lincoln - Service Center
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January 20, 2018
GREAT SERVICE I had an issue with my Lincoln and had to make an appointment last minute. Not only did they accommodate me for a rush job, but they also provided me I had an issue with my Lincoln and had to make an appointment last minute. Not only did they accommodate me for a rush job, but they also provided me with a loaner vehicle. The entire staff is quite pleasant and go out of their way to make sure your issues are resolved. Thank you More
by cars
Employees Worked With
Doug Hansen
January 16, 2018
Found my new go to place for sales & service. My vehicle broke down and without an appointment or a heads up they took my vehicle in, repaired it, and returned it back to me the same day. Richelle My vehicle broke down and without an appointment or a heads up they took my vehicle in, repaired it, and returned it back to me the same day. Richelle & Carrie gave me a great price and treated me like family. Will return without a doubt. Thank you LICCARDI. More
by j12rock31
Employees Worked With
Richelle, Carrie.
January 14, 2018
Service car in for service they were quick in and out and wash my car to.the new management in service department Rob is amazing hats off to him 👍🏻 car in for service they were quick in and out and wash my car to.the new management in service department Rob is amazing hats off to him 👍🏻 More
by Vent59
Employees Worked With
Rachelle
January 14, 2018
New mangement better service Came in for service recently and must say that it has improved drastically. The staff is more attentive to your needs and more helpful. I will be back Came in for service recently and must say that it has improved drastically. The staff is more attentive to your needs and more helpful. I will be back. More
by charger99
Employees Worked With
Jeremy, Carrie
January 14, 2018
The best service Best service I've ever had. They really know how to take care of a customer. Especially this new director named Rob. I hope they keep up the good work Best service I've ever had. They really know how to take care of a customer. Especially this new director named Rob. I hope they keep up the good work and keep the staff that's there now. More
by Mike M
Employees Worked With
Rob, Jeremy
December 13, 2017
GREAT SERVICE WE SEND ALL OF ARE FORD CARS FROM ARE FLEET TO LICCARDI FORD STAFF IS FRIENDLY AND KNOWLEDGEABLE!! THEY GET THE JOB DONE ON TIME. I HIGHLY RECOMMEND WE SEND ALL OF ARE FORD CARS FROM ARE FLEET TO LICCARDI FORD STAFF IS FRIENDLY AND KNOWLEDGEABLE!! THEY GET THE JOB DONE ON TIME. I HIGHLY RECOMMEND THEM! More
by Scott efrus
Employees Worked With
ROBERT AND CARRIE
December 04, 2017
Service specialist total disappointment I've called about a recalled on my vehicle . Receptionist tried a few timea to patch me through. Both attempts voicemail. I finally get one . And the I've called about a recalled on my vehicle . Receptionist tried a few timea to patch me through. Both attempts voicemail. I finally get one . And the lady is very rude . What do you want sir. We are busy , leave us your name and number we'll call you. Within the hour . More
by Driver908
Employees Worked With
Service specialist
August 25, 2017
Stay Away 1 review 1.0 star rating 8/25/2017 Stay away from this dealership! They are liars that rip people off and sell them cars that don't work. They do 1 review 1.0 star rating 8/25/2017 Stay away from this dealership! They are liars that rip people off and sell them cars that don't work. They don't return calls or try to help you once you purchase a car from them.Doug Hansen (General Manager) needs to be fired immediately. He is rude and doesn't show any compassion towards the customers. The service department had 3 attempts to fix front end issues on my vehicle and never fixed it. Now my engine is blown and I only had the car for 4 months. They comment under your review telling you to call them they are sorry but none of that is true. Once you call them they never answer and never return calls. They only leave those comments so people who are looking to purchase from them will think they are good people. This dealership should be shut down!! Kevin & Greg Liccardi never interact with customers and they are NO help to be the owners. This is bad for business and you should want people to keep coming back and doing business with you but I will never recommend this dealership to anyone. Look at their ratings compared to other ford dealerships they have the lowest rating! STAY AWAY buyer beware this is a unprofessional car dealerships and the WORST DEALERSHIP I'VE EVER DONE BUSINESS WITH!!!!!! FROM SALES TO THE SERVICE DEPARTMENT THEY ARE UNPROFESSIONAL AND VALUE CUSTOMERS AT ALL. Service Manager Juan Rodriguez promised to call me Tuesday and I still haven't received a call back yet about my vehicle. Take your money to Bell Ford or any other ford dealership if you want american not this place! More
by Nya Wiley
Employees Worked With
Juan Rodriguez, Cathy
June 24, 2017
Purchase and Service I purchased a Lincoln MKX last year. My salesmen was Scott Lyons. He told me he was my salesmen for life and he has been. He has helped me numerous t I purchased a Lincoln MKX last year. My salesmen was Scott Lyons. He told me he was my salesmen for life and he has been. He has helped me numerous times. Not so much with my MKX but with a Navigator I purchased in 06. I bring both vehicles in there for service and wait for them, never longer that expected. They always wash the car which is a nice treat. I have an extended warranty on the Navigator and the service department, (Heather) was instrumental in getting items repaired there were previously denied by the warranty company. I know I'll go back to see Scott when I'm ready for a new car. It's always a pleasure to see Heather in service department because I know she will look after my interest. More
by MXS
Employees Worked With
Scott Lyons and Heather
June 15, 2017
They don't service what they sell. Brand new Ford has major electrical problems. Five days of trying to call for a service appointment and they don't answer the phone or return voicemai Brand new Ford has major electrical problems. Five days of trying to call for a service appointment and they don't answer the phone or return voicemail messages. Clearly they just sell cars and it's on the buyer to find a Ford dealer who will actually repair their defective product. This place is the worst I have ever encountered. Avoid buying or leasing from them or live with regret and a car that won't start. More
by Lee L
Employees Worked With
Nobody - they don't even answer their phones
