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Liccardi Ford Lincoln - Service Center

Watchung, NJ

3.9
103 Reviews

103 Reviews of Liccardi Ford Lincoln - Service Center

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April 13, 2021

I went to a few dealerships looking to trade in my dodge challanger.looking for a ford explorer.at Liccardi was greeted by Angel Esparra.Got a very good offer for my challanger,but they didnt have a suv i w More

by Jksenicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AngelEsparra
Apr 14, 2021 -

Liccardi Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

February 20, 2021

BEST IN THE BUSINESS! We purchased a used vehicle from Liccardi Ford Lincoln and everyone was extremely professional and helpful. Excellent customer service and they make your purchase a smooth experience More

by Diazlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROB VENTURA,EARLE JAMES
Feb 21, 2021 -

Liccardi Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 01, 2021

worst service department ever. deserves negative stars. one of my friends showed me a video were the (lip) service manager robert ventura and paul his partner in crime were caught on camera charging 2 cust More

by freeresources442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Ventura, Paul
January 29, 2021

I just brought my car into the service area. I was handled promptly and my problem was taken care of quickly. The service manager Robert Ventura was excellent. He worked with me and was very attentive More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ventura
Feb 02, 2021 -

Liccardi Ford Lincoln responded

Hello there, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

January 26, 2021

I purchased a 2 year old Ford Explorer and soon discovered it had and intermittent back up camera problem. As luck would have it, it always worked when I took it in for service. Their Service and More

by jghunsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ventura, Carrie, Paul
Jan 28, 2021 -

Liccardi Ford Lincoln responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Liccardi Ford, Inc.! We hope to be of service to you again. Take care!

January 13, 2020

Robert Ventura, Paul Bonilla, Kay and all the staff at Liccardo provided me with excellent service this past Saturday. They gave me an oil change after 2p, without an appointment even though they were pre More

by TMB
Recommend Dealer
Yes
Employees Worked With
Robert Ventura, Paul Bonilla and Kay
September 12, 2019

Best customer service imaginable These guys are the best in the business. Rob, Jeremy and their staff go above and beyond to make service a painless as possible. My family really appr More

by Eric S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Rob
Sep 15, 2019 -

Liccardi Ford Lincoln responded

Eric, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 29, 2019

Sales When I came in to trade my current lease for a new one, the experience was awesome. The sales team helped me get the best deal for my trade in and mad More

by Cjohnson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2019 -

Liccardi Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again, take care!

June 20, 2019

Fraudulent dealings Terrible Service Experience. In short this dealer ship conducted a standard recall on the fuel system. The Job was a complete sham! Robert Ventura Ser More

by 007reviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert V
Jun 25, 2019 -

Liccardi Ford Lincoln responded

Hello, thank you for bringing this to our attention. We would like to address the situation you've described. When you have an opportunity, please contact us at (908) 561-7500 so we can work with you to resolve your concerns. We hope to hear from you soon.

June 17, 2019

INSURANCE CLAIM I HAD AN ACCIDENT WITH A DEER. BROUGHT MY 2018 FORD EXPLORER TO LICCARDI SERVICE. EVERYONE I CAME IN CONTACT WITH WAS. EXTREMELY PROFESSIONAL. THEY HE More

by barig1
Customer Service
Recommend Dealer
Yes
Employees Worked With
ROBERT VENTURA
Jun 19, 2019 -

Liccardi Ford Lincoln responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you again for choosing Liccardi Ford Lincoln, and we hope to see you again soon!

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