Back

Liccardi Ford Lincoln - Service Center

Watchung, NJ

3.9
103 Reviews

103 Reviews of Liccardi Ford Lincoln - Service Center

Sort by
July 29, 2022

Class act customer service. Very professional. Would highly recommend and definitely return for future services. More

by theresalynne711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
Aug 01, 2022 -

Liccardi Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

July 29, 2022

Consistently great service. I bring all my vehicles here. Staff is very friendly, and helpful. And as usual Carrie was awesome! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie
Aug 01, 2022 -

Liccardi Ford Lincoln responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2022

Liccardi Ford-Lincoln always manages to service my 2020 Lincoln MKZ quickly and competently, and it leaves the dealership riding and looking like a brand new car! Hats off to Paul Bonilla - Svc. Advisor, More

by Russell14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla, Rob Ventura and Mike Sisco
Jul 28, 2022 -

Liccardi Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Liccardi Ford, Inc.! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2022

Service department was friendly and service was relatively quick despite the busy waiting room. Will be back. More

by jamief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie
Apr 22, 2022 -

Liccardi Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Liccardi Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

February 25, 2022

I bought my mustang into Liccardi ford and dealt with Carrie she got my car in fast and at a reasonable price I do recommend Liccardi ford and Carrie More

by martinjfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
Feb 27, 2022 -

Liccardi Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! At Liccardi Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

December 08, 2021

Paul Bonilla was exceptionally attentive. He listened to my concerns and requests, and he handled each and every item on my list. More

by TandD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
Dec 09, 2021 -

Liccardi Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 18, 2021

The service mgr. Rob was very personable and helpful. I absolutely would refer this dealership to friends and family. I would suggest that the sales associates treat every customer as if they are the most More

by TLgravesande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Estrella
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
Aug 20, 2021 -

Liccardi Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2021

I made an appointment with Rob Ventura, Service Department Director, for an oil change/filter and multi-point inspection on my 2020 Lincoln MKZ. I was checked in and my paperwork filled out and pr More

by Russell14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ventura, Paul Bonilla
Aug 19, 2021 -

Liccardi Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 15, 2021

I was very please to have my 2019 Ford Edge Serviced by Liccardi Ford-Lincoln. The staff was very professional and extremely helpful in resolving my warranty issue. The fast turn around was very impressive More

by FWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ventura
Jul 16, 2021 -

Liccardi Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2021

Wow what happened to the service department ?Waited 40 Wow what happened to the service department ? Waited 40 minutes to get my car checked in Service consultant was great and apologetic and service wa More

by johntmiller755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Estrella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Liccardi Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose Liccardi Ford, Inc. for all your vehicle needs! Take care!

...
5
...