Liccardi Ford Lincoln - Service Center

I was told during the buying process I would receive one complementary oil change. I can change the oil myself, but I brought it in because I wanted them to check out the rear suspension, so I figured I'd complementary oil change. I can change the oil myself, but I brought it in because I wanted them to check out the rear suspension, so I figured I'd get a free oil change (at 3000 miles) while I was there. I had a squeaking noise when the rear suspension traveled a fair amount (small bumps usually didn't cause it), so I asked them to check it out. They lubricated some bushings, changed the oil and gave it back to me. The whole process took probably 2 and a half hours because they don't actually schedule appointments, they just tell you to come in. My actual service probably only lasted 20 minutes. They charged me for the oil change and lubrication, and when I told him I was promised a free oil change, he said "we don't do that here, which salesman told you that"? At that point I was pretty angry, and what didn't help the fact was that the rear suspension was still squeaking, even on the way home from the dealership. I will not be returning there. Edit: Forgot to mention, recommended oil change for the car is 7500-10000 miles under normal usage as stated in the manual, and the sticker they put up in my car after they changed the oil was a 3100 mile interval. More

Took my moms MKZ back for an oil change. Everything was so smooth. I see now which dealership I will use for all of my automotive needs I will be back soon with my own car. I hope they can wash it even tho so smooth. I see now which dealership I will use for all of my automotive needs I will be back soon with my own car. I hope they can wash it even though its a Mercury More

my experience with them has not been a good one. i took my 2006 mercury mountaineer in for service and they said i needed brakes tires and a radiator, so i waited about a week or two and they changed the r my 2006 mercury mountaineer in for service and they said i needed brakes tires and a radiator, so i waited about a week or two and they changed the radiator and calls me and says the car is ready i said ok how much is it he said 800 and change i forgot the exact amount then i go i thought you said it was covered under extracare he goes you have extracare you should had told me. then i took it in for an oil change which i shouldnt have done because they didnt really check it they drew lines down all the boxes on my multi point inspection paper and put a black oil change sticker in my window it doesnt have the name of the dealer or when i should have it serviced again. and a few days ago i was at a stop light the car stalled and now when i idle i get this hard shaking coming from the engine. i should had went to Malouf Ford Lincoln instead...they are a lot better when it comes to doing a multipoint inspection More

i had trouble w my 97 expedition had it towed to the dealership to have it repaired it took them all week to get car back by the way im from al. got truck back loaded up and was on my way home from doin dealership to have it repaired it took them all week to get car back by the way im from al. got truck back loaded up and was on my way home from doing some huricain disaster work made it about 150 miles truck had the same problem i paid this dealer to fix so they tell me to get it to any ford dealership that they would cover the cost of second repair couldnt find another dealer that could get it in so i left the car at a hotel came home got my truck and trailer drove 15 hours back to pa. loaded it up drove 15 hours home and took car to another dealer only took them on day to fix it now lucarrdi says they will not cover cost due to it was not the exact thing i paid them to fix what i paid them to do was fix my vehicle they didnt now after missing the holidays w my family 500$ in fuel and 30 hours of driving to get my expedition home they back out of there word and as soon as christmas is over im going to contact my attorney and try to get reimbursed for all my trouble and expences More