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Liccardi Ford Lincoln

Watchung, NJ

3.8
400 Reviews

1615 Route 22 West

Watchung, NJ

07069

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400 Reviews of Liccardi Ford Lincoln

December 29, 2021

We attempted to purchase a 66k expedition max. The call takers said "yup the truck is here and quoted the msrp as the sales price." When pressed to send a contract the dealership proceeded to add a More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike the Manager
December 21, 2021

Liccardi Lincoln advertised a 2021 Aviator with 7 miles for $76k, which was discounted from MSRP. When I contacted them they said that they would not honor their advertised price and instead wanted MSRP pl More

by Lincoln Owner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
December 08, 2021

Paul Bonilla was exceptionally attentive. He listened to my concerns and requests, and he handled each and every item on my list. More

by TandD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
Dec 09, 2021 -

Liccardi Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 07, 2021

Yes I would steer clear of this place at all cost, first of all they sold me a lemon that I signed a paper as is, so $13,500 the car didn’t even make it home without issues. Second of all they reported to t More

by susankilleen6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael don’t know his last name, Diane Estrella
November 06, 2021

Most dishonest car dealer I’ve ever had the misfortune of dealing with advertised prices are false hidden fees plentiful sales people flat out lie about what is owed after sale. I would recommend to avoid a More

by dpsutton9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Kochar , Diane Estrella
August 18, 2021

The service mgr. Rob was very personable and helpful. I absolutely would refer this dealership to friends and family. I would suggest that the sales associates treat every customer as if they are the most More

by TLgravesande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist, Diane Estrella
Aug 20, 2021 -

Liccardi Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2021

I made an appointment with Rob Ventura, Service Department Director, for an oil change/filter and multi-point inspection on my 2020 Lincoln MKZ. I was checked in and my paperwork filled out and pr More

by Russell14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ventura, Paul Bonilla
Aug 19, 2021 -

Liccardi Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 15, 2021

I was very please to have my 2019 Ford Edge Serviced by Liccardi Ford-Lincoln. The staff was very professional and extremely helpful in resolving my warranty issue. The fast turn around was very impressive More

by FWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ventura , Diane Estrella
Jul 16, 2021 -

Liccardi Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

June 19, 2021

I made an appointment to purchase a car at this dealership worked numbers with the sales person and was assured the car was on the lot. I drove two hours each way. The car was never there. Liars li More

by williamfakhoury
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Estrella
Jun 21, 2021 -

Liccardi Ford Lincoln responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you if we still can. Please give a call to our Service Manager, Robert Ventura, at 732-507-2558 and we will do our best to make this better. We hope to hear from you soon.

June 03, 2021

Wow what happened to the service department ?Waited 40 Wow what happened to the service department ? Waited 40 minutes to get my car checked in Service consultant was great and apologetic and service wa More

by johntmiller755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Estrella
Jun 05, 2021 -

Liccardi Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose Liccardi Ford, Inc. for all your vehicle needs! Take care!

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