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Liccardi Ford Lincoln

Watchung, NJ

3.6
402 Reviews
Liccardi Ford Lincoln is part of a seventy-year tradition of family owned and operated Liccardi dealerships in Central Jersey. In 1938, Salvatore Liccardi, Sr. began selling in Manville, NJ. In 1954, under the direction of Salvatore's son Clemente, the dealership moved to Plainfield, NJ. As they continued to grow, they needed more space. In 1970, Liccardi Chrysler-Plymouth moved onto Route 22 in Green Brook, NJ where they quickly became the tri-state area's largest retail Chrysler-Plymouth dealer. The Liccardi Ford Dealership opened in Watchung, NJ in 1991 selling cars and trucks including Ford Commercial Trucks. They also rose rapidly in the ranks of New Jersey's top selling Ford Dealerships. Both dealerships sell and lease new and pre-owned vehicles. In recent years, they acquired the Lincoln, Dodge, and RAM Franchises at their Green Brook location and relocated the Lincoln Franchise to their Watchung location. They now have a combined inventory of over 400 vehicles, both locations have full Service Departments and fully stocked Parts Departments on premises. Service is a priority at Liccardi. They have top factory trained technicians at both locations, they service ALL makes and models, and because they stock over a million dollars in parts, most services can be done the same day. Their goal is to "fix it right, the first time". You can also schedule Service Appointments online at www.liccardi.com, they also offer convenient Saturday Service hours. The Liccardi Auto Group is still family owned and operated by Clemente Liccardi's sons; Greg, Jeff and Kevin Liccardi. They all work in the Showrooms everyday and are involved in all aspects of the operations. That allows them to be in touch with their customers and their demands for selection, price and service. Putting their customers' needs first has been the key to their success for over 70 years. The Liccardi Family looks forward to adding you to their family of happy customers.
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1615 Route 22 West

Watchung, NJ

07069

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Showing 402 reviews

February 21, 2023

switch & bait tactics! !!!! stay away. Rebecca and Sean worst customer service waisted my time my business is 1.5 hours from dealership More

by franktuxman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
rebecca & sean
Feb 24, 2023 -

Liccardi Ford Lincoln responded

Hi Franktuxman, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We take our customers’ comments seriously so we hope that you’ll give us a call at (908) 561-7500 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

January 17, 2023

Worst dealership I’ve ever delt with. . I’ve never given a review on any company of service before but after dealing with this group of people I feel I have to just say… horrible.. great c More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not specific
December 21, 2022

Good dealer nice people 👍 good mechanic team. Nice and clean place. Good new and used cars More

by Denny mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 22, 2022 -

Liccardi Ford Lincoln responded

Hi Denny, we hope to be of service to you again! Take care! , thank you for leaving such a great review and high star rating.

November 16, 2022

my experience was fair pricing and professional efficient service - was a pleasure buying my 2022 ford escape at liccardi ford. More

by Rob F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
danny and sulo
Nov 18, 2022 -

Liccardi Ford Lincoln responded

Hi Rob, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2022

The sales person Lou was great, and even the sales manager who eventually came to speak to me was understanding and respectful, so this poor rating isn’t about their service, rather it’s about the dea More

by jtrainor1970
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Estrella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou, Sales Manager
Oct 11, 2022 -

Liccardi Ford Lincoln responded

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Service Manager, Robert Ventura, at 732-507-2558 at your earliest convenience and we will do our best to make this right.

October 01, 2022

Had vehicle in for maintenance & Paul B made sure that I was in and out in a timely manner. His professionalism & knowledge was greatly appreciated More

by theresalynne711
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
Oct 04, 2022 -

Liccardi Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 01, 2022

Long time sales and service customer at Liccardi Ford. I keep coming back for the amazing treatment I receive at their service department. Thanks again team More

by Harry N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 04, 2022 -

Liccardi Ford Lincoln responded

Hi Harry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 01, 2022

Great experience with this dealer. Fixed the car quickly and accurately. Would recommend to all More

by Coachjerryt82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie, Paul, Robert
Oct 04, 2022 -

Liccardi Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

September 30, 2022

Paul and the rest of service team were great! They were so helpful! Service department is the best! More

by knh0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul and Andre
Oct 03, 2022 -

Liccardi Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Liccardi Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

September 30, 2022

Very helpful service staff! Paul and Robert got my car done very quickly. Couldn't be happier. More

by knh0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Robert
Oct 03, 2022 -

Liccardi Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Liccardi Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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