Liccardi Ford Lincoln

Paid more than advertised very mad I recently brought a 2011 chevy impala.ok the good first. I love the car has been nothing but fun to drive. My sales representative brianna nothing bu I recently brought a 2011 chevy impala.ok the good first. I love the car has been nothing but fun to drive. My sales representative brianna nothing but wonderful.I loved working with her and she knew exactly what car I was looking at and how I knew the car I wanted was on the lot. Now the bad. Carol the financial guy I had to deal with was horrible. Worst experience that a first time buyer can deal with. He was pushy and made me rush and didn't wanna talk anything out or guide me along or ask me how I knew about the car. Nothing NOTHING. He was the most horrible person to deal with buying a car. The price that I saw before I even walked on the lot ever was 7,995. I even contacted Linda Swiecicki through cars.com to make sure they still had the car and I got a confirmation with the price that was shown on car.com. so I went there and looked at the car. Took me a few days to go back and actually start the process to try and buy it. After I started I found out I got accepted (very excited as I have very poor credit ) I started signing papers and than found out how much they were charging me for the car. 9,999. So I'm in a bad situation as I needed a car and I was already screwed so I got the car and now I'm just hoping my sales representative brianna will try and help me and have they correct the problem. Or at least do something to try and make things right. So we will see. But I'm gonna take this one step at a time and see what happens. Most likley I will be forced never to buy from liccardi ever. Will not recommend unless things change. Matt V klingler More

Happy Customer It was a pleasant experience dealing with my salesperson "PJ" who has been a joy to work with during my recent car buying. He was responsive to all my It was a pleasant experience dealing with my salesperson "PJ" who has been a joy to work with during my recent car buying. He was responsive to all my requests and remembers me when I call with additional questions. He always offers to help if I need additional assistance with my car's features. More

Still having problems Clutches Still having problems, they changed the clutches fix don't work. I have to go back again to replace them for a new version. Ford is playing with the s Still having problems, they changed the clutches fix don't work. I have to go back again to replace them for a new version. Ford is playing with the security of the customers, don't feel safe driving the car. Liccardi every time I go to get something fix I have to go back to rest the computer because they supposedly forget to do it. I have them change the oil while they repaired the clutches. Had to go back because when I turned the car on indicated needed oil change I really hope they did and not only reset the computer. Not to say that previously I also had to go back to reset the clock that didn't want to work, which was not the first time that happen after they work on the car. Totally disappointed in both Liccardi and Ford. More

No help with new broke down truck! Bought a brand new 2015 Superduty! Broke down last November. Has been sitting in their lot since December. 6,900 miles on it . They want 14.000 to fix Bought a brand new 2015 Superduty! Broke down last November. Has been sitting in their lot since December. 6,900 miles on it . They want 14.000 to fix. Not warranty it.The ignore all correspondence from My Attorney! I would not recommend this dealership to my worst Enemy! More

Horrible Sales Manager I went in to this dealer Tuesday August 18th to inquire about a cars. The experience that I encountered was horrific. I was harassed verbally by the s I went in to this dealer Tuesday August 18th to inquire about a cars. The experience that I encountered was horrific. I was harassed verbally by the sales manager due to that fact I asked for a better price. I was told by the sales manager to "Get (foul language) out of my lot, you are wasting my (foul language) time" " I don't want to sell you an (foul language) car",and to make matters worse he told me "I was looking at a car I couldn't even afford". He was a nightmare in reality and should be banned from dealing with customers. Worst car dealership I have every been in .I wouldn't recommend this place to anyone. More

1st time buyer... Very happy!! As a 21 year old i was always told that in order for me to get a new car i would have to either wait years or put tons of money down. Thankfully with As a 21 year old i was always told that in order for me to get a new car i would have to either wait years or put tons of money down. Thankfully with Liccardi Ford i was able to buy my very own new car by myself with only 1500$ down and i got the car i always wanted. The sales staff were professional, kind, and respectful especially Paul who worked with me for a couple of hours to get the car i wanted. Thanks Liccardi Ford!!! More

Wesley is horrible Wesley the manager wore a stylish miami vice style suit as he happily told me he would not accept my lease turn-in of a 2014 fusion. I was willing to Wesley the manager wore a stylish miami vice style suit as he happily told me he would not accept my lease turn-in of a 2014 fusion. I was willing to pay it off and give it to him however for no reason he could or would give me he didn't want the car on his lot. Even after I called ford and payed the car off he refused to take it. This Wesley should lose his position as manager as he clearly does not know how to deal with a customer as evidenced by his nonchalant demeanor and Spanish derogatory words he threw at me I hope this review finds the interested party and they choose not to deal with him as they will also be regretful of they do. PS Wesley is known only as that as he failed to give me a last name ...which speaks volumes. But you will ID him from his suit without a problem. More

never again Let me start by saying I have bought/leased 5 or more vehicles here over a 8 year period. The sales were some good, last one not so good. But the sale Let me start by saying I have bought/leased 5 or more vehicles here over a 8 year period. The sales were some good, last one not so good. But the sale is a one time thing every few years service is not. IF and again I say IF it is a minor problem maybe you'll get out unscathed. Mine was 2 vehicles two separate and by no means complicated problems a year apart. The first one took 3 visits being towed back 3 times. After picking it up and driving a whole 6 miles it was dead and towed back again. Lost time 5 days with no vehicle or loaner. A year later a different vehicle in for for a minor problem four times over the course of a year. It was returned repeatedly not repaired each time with a different story. Ultimately I had to get Ford involved when Ford questioned this dealer about this problem they flat out lied saying I missed service appointments. That never happened and if you think I was contacted by Liccardi to even ATTEMPT to resolve the problem dream on. Sales was aware of the problem as was service. Follow up follow through follow anything...nope!!. But I have been contacted by the salesman to ' trade it in". It was at this time 2 years old with 10,000 miles. I guess they figure the answer to my problem is not fix it and I'll buy a new one. I will choose my selling dealer very very carefully after this. If this is any example of how you treat a repeat customer trust me I will NOT be buying it at Liccardi Ford. You either fulfill ALL your customers needs or you don't period. Ultimately, after all this, I no longer trusted their honesty, integrity or even their ability to resolve the problem. My only option was to go to a different dealer to get it repaired. In case you do not know how the dealer game goes I'll explain. When they didn't make the sale you aren't their first priority for service. Biggest issue is you don't know any of this till you have a problem and then its too late. Total time with out my vehicle so far is about 25 days. My serious suggestion is keep going west on 22 there are a lot of other dealers to choose from. More

Ford service SCAM Brought my F150 in for check engine light. They told me Evap code and my down pipe for gas was leaking. $700 to fix. Bring it to a respectable garage Brought my F150 in for check engine light. They told me Evap code and my down pipe for gas was leaking. $700 to fix. Bring it to a respectable garage in roselle park and they tell me $80 bucks for leak in a hose. Licardi for in watchung is a scam. Beware!!! More