Liccardi Ford Lincoln

Purchase and Service I purchased a Lincoln MKX last year. My salesmen was Scott Lyons. He told me he was my salesmen for life and he has been. He has helped me numerous t I purchased a Lincoln MKX last year. My salesmen was Scott Lyons. He told me he was my salesmen for life and he has been. He has helped me numerous times. Not so much with my MKX but with a Navigator I purchased in 06. I bring both vehicles in there for service and wait for them, never longer that expected. They always wash the car which is a nice treat. I have an extended warranty on the Navigator and the service department, (Heather) was instrumental in getting items repaired there were previously denied by the warranty company. I know I'll go back to see Scott when I'm ready for a new car. It's always a pleasure to see Heather in service department because I know she will look after my interest. More

They don't service what they sell. Brand new Ford has major electrical problems. Five days of trying to call for a service appointment and they don't answer the phone or return voicemai Brand new Ford has major electrical problems. Five days of trying to call for a service appointment and they don't answer the phone or return voicemail messages. Clearly they just sell cars and it's on the buyer to find a Ford dealer who will actually repair their defective product. This place is the worst I have ever encountered. Avoid buying or leasing from them or live with regret and a car that won't start. More

Bad customer service Dishonest financial directors? and managers bad customer service would not recommend this dealer. This dealer stole my money and refuse to return it w Dishonest financial directors? and managers bad customer service would not recommend this dealer. This dealer stole my money and refuse to return it wants to give me three months credit More

Tagistration So what is tagistration? Silly its your tags and registration! Recently bought a car and waited 65 days for my peace of mind behind the wheel. Nothing So what is tagistration? Silly its your tags and registration! Recently bought a car and waited 65 days for my peace of mind behind the wheel. Nothing spells out frustration better than paying for a service and having it delayed. Nevertheless, one bad experience can not measure up to all the good work you do, so thanks guys. Oh yea, u 2 Allen, lol. More

Worst service of my life ( 50 years old ) I had my car towed to the dealership 5/23/17 I received a phone call at 11:30 a.m. letting me know they received my vehicle. 5/25/ 17 I called the de I had my car towed to the dealership 5/23/17 I received a phone call at 11:30 a.m. letting me know they received my vehicle. 5/25/ 17 I called the dealership to check on my vehicle. I was told the part was not warranty I would have to pay to get it fixed. They would order the parts. 8 Days Later after calling the dealership everyday and not being able to get in touch with my service rep I have left numerous messages to my service rep the service manager with no luck. It is now Wednesday a week and a day later I still do not have my car I still have not heard from anyone about my car. I still have not received a return phone call after leaving 7 to 8 messages. I just want my car back fixed or unfixed. .. I am not exaggerating I have never experienced anything like this in my entire life !!!!!... Yours truly. Still waiting for my car or a call back. More

Service at its best Scott is our salesman at liccardi and he couldn't have been more professional at the time of sale and since then with any issues I've had getting used Scott is our salesman at liccardi and he couldn't have been more professional at the time of sale and since then with any issues I've had getting used to the car. I've walked in a few times and he gives me his full attention, always feel taken care of. I highly recommend liccardi, ask for Scott!! More

Dealer would not honor internet price. I found a vehicle I liked online. The price was excellent. I contacted the Internet Sales person and they confirmed the vehicle was available. They de I found a vehicle I liked online. The price was excellent. I contacted the Internet Sales person and they confirmed the vehicle was available. They dealer then changed the internet price. The manager stated they would not honor the price. More

GREAT EXPERIENCE, HIGHLY RECOMMEND I had a great experience at Liccardi Ford Lincoln dealership this past Saturday! The sales people I dealt with were Scott Krepps and Stavros Diamantid I had a great experience at Liccardi Ford Lincoln dealership this past Saturday! The sales people I dealt with were Scott Krepps and Stavros Diamantidis and it turned out to be a great day. From the moment I pulled into Liccardi I have to say it was an enjoyable experience. Scott was wonderful and exactly the type of person you would want to walk through the process with when looking for a new vehicle. I knew what I was looking for and he brought me right to it since they had one at their location. We went for a beautiful drive through the watchung mountains and I really got to see how the car handled all types of roads. After we went back to the dealership I knew I loved the car (2017 Explorer Sport) so the next person I met was Stavros. Everyone there really wants to do their best to make everyone comfortable and have a great car buying or leasing experience. No one is pushy so that right there is a number one reason people should go there when considering getting a new car. Customer service is definitely a deal breaker and at Liccardi they have great customer service. Definitely ask for Scott and Stavros when going there and you are sure to have a great day and hopefully leave with a new ride! More

Tremendous Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the ro Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the road in two hours! More

Fantastic Today, I leased my dream truck at a price that was honest and fair.. after being tortured at several dealerships- liccardi definitly made up for all o Today, I leased my dream truck at a price that was honest and fair.. after being tortured at several dealerships- liccardi definitly made up for all of the negativity I experienced everywhere else. Brianna and Doug were beyond accommodating and never once made me feel like I was being taken advantage of. Even the internet sales rep that handled my inquiries, Peggy, came out to say hello. This place is the best!!!!! More