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Libertyville Hyundai - Service Center

Libertyville, IL

4.9
85 Reviews

85 Reviews of Libertyville Hyundai - Service Center

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October 29, 2023

Everyone was super helpful and attentive. The services were clearly presented and completed in a reasonable amount of time. More

by Dan040339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Oct 30, 2023 -

Libertyville Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Libertyville Hyundai, Dan, we look forward to having you as a valued customer for many years to come!

October 29, 2023

Great service! They are always friendly and professional. Never a bad experience there. I will continue taking my car to them for the foreseeable future. Mike and e More

by mike.s0273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bass is my guy!
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Oct 30, 2023 -

Libertyville Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 23, 2023

Prompt and courteous service. Waiting area is well stocked. Did not have to wait long. More

by labirren
Recommend Dealer
Yes
Employees Worked With
Mike Bass
Report | Print
Oct 23, 2023 -

Libertyville Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

October 20, 2023

Kevin and Carlos did a great job working with me and explaining what needed to be done to my car. More

by jackrms1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Carlos
Report | Print
Oct 20, 2023 -

Libertyville Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Libertyville Hyundai, we look forward to having you as a valued customer for many years to come!

October 20, 2023

Mike was extremely polite and helpful service was completed much faster than another dealer I had been to for an oil change. He even found an open recall I hadn’t been notified of yet. More

by Twoj238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 20, 2023 -

Libertyville Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2023

They were about to get me in and out in perfect time as I needed to get to work. Everyone was pleasant and professional. More

by thermosbottle73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Oct 19, 2023 -

Libertyville Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2023

Service is always courteous and exemplary! The loaner was immaculate and was an Ioniq 5 just like the car I had in for service. More

by joe1275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Eli
Report | Print
Oct 19, 2023 -

Libertyville Hyundai responded

Joe, thank you for choosing Libertyville Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2023

Friendly, efficient, and capable describes this Hyundai service department. I highly recommend this dealership for all your Hyundai needs. More

by Mrs. Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah and Anthony
Report | Print
Oct 16, 2023 -

Libertyville Hyundai responded

Thank you for choosing Libertyville Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 07, 2023

After several happy Hyundai purchases, the recent debacle regarding the motors, and your choice of how to treat me, you've lost a loyal customer! More

by Sunshinegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names to give
Report | Print
Oct 12, 2023 -

Libertyville Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 01, 2023

I was treated with respect and had everything explained to me I knew the work that was needed and advisor kept it as it fair More

by Scn740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Advisor
Report | Print
Oct 02, 2023 -

Libertyville Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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