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Liberty Subaru

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.7
301 Reviews
Liberty Subaru was established in 1965 and is proudly family owned and operated. Recently renovated with our Grand Opening event held in January 2018, we are fully invested in our customers. Our staff is ready to provide the best possible experience you'll ever have. Let's face it, you have choices and we want to make Liberty Subaru your preferred dealership to conduct business with. Our brand new showroom was built to make any time you spend here with us a comfortable and enjoyable experience.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 301 reviews

September 02, 2024

Hector is you go to guy! Respectful, mindful, caring, and goes above and beyond to give you the best service possible! More

by Henrylake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Torres
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Sep 03, 2024 -

Liberty Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Chrysler Dodge Jeep Ram are glad to have you as a customer.

September 01, 2024

Prompt service, efficient! !! After having my car detailed it looks amazing and looks brand new. Love it. Price affordable. Thank you!!!! More

by KING206
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 01, 2024 -

Liberty Subaru responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

August 31, 2024

I drive 35 minutes to bring my car here for service. Always polite, explain everything and never try to sell me something that I don't need. Justin is the best! More

by JUDY.SCALZITTI
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 01, 2024 -

Liberty Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Judy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

August 30, 2024

Excellent service on 2 occasions. Had recurring problem with discharging battery - other shop could not identify, yours did it right away. The service personnel very professional and More

by mheifets
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024 -

Liberty Subaru responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 30, 2024

I brought my car in for an oil change, which I have been doing for the last 5-1/2 years. I was always satisfied with the service, however, I was informed that Liberty Subaru is now charging a 3% credit car More

by rr1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 03, 2024 -

Liberty Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 30, 2024

The Subaru Service department recommended repairs that weren't necessary. Overpriced labor as well. Never going back. More

by S
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Service Time
Service Communication
Recommend Dealer
No
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Sep 02, 2024 -

Liberty Subaru responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 30, 2024

Excellent service and good staff, will recommend them to our friends.Looking forward to next service visit. More

by maddygreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goch, Subaru team with Charles and James
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Aug 30, 2024 -

Liberty Subaru responded

We are very happy to have provided you with such a positive experience, Maddy! We sincerely value your business and appreciate your recommendation.

August 29, 2024

Great job, honest people. Jason took care of my car for 2nd time and he is wonderful. Explained everything and took great care of my car. Thank you Jason. More

by MIRUTA72
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024 -

Liberty Subaru responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram! We'll pass along your compliments to Jason. We're glad that he was able to help, and we look forward to serving you in the future!

August 26, 2024

Easy fast process, not issues getting a loaner car and did not try to over sell anything More

by ERYAN_05
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 26, 2024 -

Liberty Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 25, 2024

Took the time to talk about my situation and work quickly. Discussed what my next visit would be More

by AFKEANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
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Aug 26, 2024 -

Liberty Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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