Liberty Subaru

Great Service Experience I had an appointment the other day at Libertyville Subaru Service that turned out great. Everyone I had contact with was professional and friendly. I I had an appointment the other day at Libertyville Subaru Service that turned out great. Everyone I had contact with was professional and friendly. I waited for an oil change and tail light recall. The work was done quickly as I waited with a small child and a dog. There was coffee and water available, which was nice. Thank you Libertyville Subaru Service for efficient and friendly service. You had a very good team there this day! Sincerely, Jeanne More

Excelllent Experience No hassles, great sales experience and quick paperwork and out the door. Greatly appreciated my respect for limited time and need for efficiency. Tea No hassles, great sales experience and quick paperwork and out the door. Greatly appreciated my respect for limited time and need for efficiency. Team worked very well together and provided a positive buying experience. More

Recall fixed Needed to get our Forester in to take care of a recall. Liberty made it quick and easy. We got the car back as promised. Needed to get our Forester in to take care of a recall. Liberty made it quick and easy. We got the car back as promised. More

Stress free. I was getting out of a lease & in the market for a new car. Charles made car buying a stress free experience. Thank you Charles. I was getting out of a lease & in the market for a new car. Charles made car buying a stress free experience. Thank you Charles. More

Test Driving a 2019 Forester I walked in to test drive a 2019 Forester.. I was supposed to meet up with Diana, but instead met up with Craig.. Craig was very professional and imme I walked in to test drive a 2019 Forester.. I was supposed to meet up with Diana, but instead met up with Craig.. Craig was very professional and immediately gave me a key to test drive the 2019 Forester and gave me a lease quote without putting any pressure on me. I will surely come back More

A wonderful experience! I'm always pleased when I visit Liberty Auto City for maintenance on my Subaru Forester. Service is quick and friendly every time I visit. I'm always pleased when I visit Liberty Auto City for maintenance on my Subaru Forester. Service is quick and friendly every time I visit. More

Oil change I was promptly welcomed and processed for my vehicle’s oil change. All questions were fully answered and service was quickly delivered. It was a tot I was promptly welcomed and processed for my vehicle’s oil change. All questions were fully answered and service was quickly delivered. It was a totally pleasant experience. It was a pleasure to work with Brian. More

Alway polite, helpful and hustling. I'm relatively new to this dealership, but impressed with their customer service efforts. They seem to try to get things done in a reasonable time, t I'm relatively new to this dealership, but impressed with their customer service efforts. They seem to try to get things done in a reasonable time, they are polite and helpful, and willing to answer questions or explain things. Also, they take responsibility for their mistakes. When my car was brand new (300 miles on it), they accidently scraped the bumper while in their care, acknowledged it, and replaced the bumper at no cost to me. During the 10 days it took to get a new bumper and paint and install it, I was given a free loaner. More

Great experience! First time here and everyone was very welcoming. Service was efficient and excellent. They were very honest about what was needed. This will be our First time here and everyone was very welcoming. Service was efficient and excellent. They were very honest about what was needed. This will be our Subaru place now! More

Quick drop off and loaner car process Quick process, texting option was helpful and efficient; unfortunately final cost was double original quote due to additional service suggested; phone Quick process, texting option was helpful and efficient; unfortunately final cost was double original quote due to additional service suggested; phone from nick regarding service was helpful for me to know what additional work was being suggested and advised More