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Liberty Subaru

Libertyville, IL

4.7
301 Reviews
Liberty Subaru was established in 1965 and is proudly family owned and operated. Recently renovated with our Grand Opening event held in January 2018, we are fully invested in our customers. Our staff is ready to provide the best possible experience you'll ever have. Let's face it, you have choices and we want to make Liberty Subaru your preferred dealership to conduct business with. Our brand new showroom was built to make any time you spend here with us a comfortable and enjoyable experience.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 301 reviews

June 09, 2021

CHARLES PERCHAK...WOW...20 plus years of service...It was a pleasure to do Business with you...I Enjoyed every moment. The most pleasurable Experience...tell you momma we said, She raised a good one....fro More

by danthebrickman64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021 -

Liberty Subaru responded

Thank you for your kind review! Charles is a great part of our team, and we are glad to hear that he made your experience a great one! Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 07, 2021

Very professional staff. Every person we dealt with treated us with the utmost courtesy and respect. All the features of our car were explained to us in great detail prior to driving off the lot. I wo More

by b.turk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Anzelmo, Damian Podgorski, James Flores, Juan Pacheco
Jun 08, 2021 -

Liberty Subaru responded

Thank you for taking the time to leave a review! We really appreciate your feedback, b.turk! We will be sure to let the team know that you left satisfied. Have a nice day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 05, 2021

Everyone here is so helpful. Was grateful for their time, for the experience and for the guidance through our car shopping process. Thank you again! More

by Maritza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana, Christian Pfiffner
Jun 07, 2021 -

Liberty Subaru responded

Hi Maritza, thank you for your kind review; we are happy to pass along your comments to the team here at Liberty Auto City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 05, 2021

Vanessa was so great: she was patient and attentive to my two boys made sure she met our need! All services were customer focused. Even it took a little longer than I expected, we left as a Happy customers! More

by tatyana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Mhango
Jun 07, 2021 -

Liberty Subaru responded

Thank you for your five star rating and positive feedback, tatyana. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 01, 2021

Vanessa was amazing! My husband and I drove an hour to Libertyville after a poor experience at a dealership near our home. She was wonderful. More

by sarahgrusnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Pfiffner, Vanessa Mhango, Armi Matienzo
Jun 02, 2021 -

Liberty Subaru responded

sarahgrusnick, Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Liberty Auto City & we hope to see you again soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 24, 2021

I would give this dealership a lower rating if I could. The car I purchased had a few minor problems. Once they sold me the car they didn't want anything to do with me. Thank goodness for Craig Huber. More

by Nox
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Huber, Christian Pfiffner
May 25, 2021 -

Liberty Subaru responded

Nox, we strive for 100% customer satisfaction and surely missed the mark here. Please reach out to me so we may discuss this further. Your opinion is very important to us as well as your business. I look forward to speaking with you soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 24, 2021

Vanessa was FANTASTIC!! I knew I didn't want some bro mansplaining cars to me. I specifically requested a female sales rep. I would've given Lincoln Auto 5 stars had it not taken me a couple requests bef More

by Amber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Mhango
May 24, 2021 -

Liberty Subaru responded

Hi Amber, thank you for taking the time to share your experience. We're so glad to hear that Vanessa and our team made your experience here a great one. Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 22, 2021

Yesterday, we purchased our second Subaru at Liberty since 2019. Charles Perchak made the experience SO much fun. Professional, knowledgeable, low key, friendly and obviously well liked by former cust More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perchak, Christian Pfiffner
May 24, 2021 -

Liberty Subaru responded

Thanks for the kind rating, Barb! We hope to see you again at Liberty Auto City. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 13, 2021

Best dealership experience ever! Perfect no-pressure sales assistance by Charles Perchak, and finance & education follow-up was excellent. Liberty customer care staff are rockstars. More

by dijarvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perchak, Peter Golebiak, Christian Pfiffner
May 14, 2021 -

Liberty Subaru responded

Thank you for the five-star rating and positive feedback! We're thrilled to hear that you had a great experience with Charles. We value your business at Liberty Auto City and we hope to see you again in the future! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 11, 2021

My wife and I set up an appointment to see a car that was for sale. We had found a price listed on TrueCar and verified with the dealer that they would honor the price. We arrived to see the car. We drove ar More

by nwcstl247
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Flores
May 11, 2021 -

Liberty Subaru responded

nwcstl247, we strive for 100% customer satisfaction and surely missed the mark here. Please reach out to me so we may discuss this further. Your opinion is very important to us as well as your business. I look forward to speaking with you soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

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