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Liberty Mazda - Service Center

Hartford, CT

4.8
1,013 Reviews
Call Service Center (860) 240-7406

1,013 Reviews of Liberty Mazda - Service Center

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November 29, 2021

The staff is always friendly. I really like the video of my cars condition. They always work with me. More

by BOBPAYZ61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Nov 29, 2021 -

Liberty Mazda responded

Bob, Thanks for sharing your thoughts about your experience working with Zach and Shannon here at Liberty Mazda. We appreciate your business and hope to see you again soon!

November 27, 2021

They are always accommodating and do it right. I’m always confident that every problem is corrected. Love the video explanations More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Nov 28, 2021 -

Liberty Mazda responded

Thank you, Nancy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 25, 2021

Staff was very welcoming and professional. Provided results of the services that were done. In and out in no time. Geat job! More

by ADHUGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Nov 26, 2021 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

Nov 26, 2021 -

ADHUGGINS responded

Thank you for the continued great customer service!

November 25, 2021

Particularly impressed with Alan Parts, the tech who called to review repairs and Johnathan, fantastic. More

by JCCSWIM
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young woman tech calledme to review $900 in repairs, Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Nov 26, 2021 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Alan and Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

November 24, 2021

Excellent response, service department was great and fast.Sales was in constant contact and not overbearing. Highly recommend service car to service wasn’t a Mazda. Traded it in for a new car. More

by BILLMAROTTO189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Jonathan Martinez, Zach Apruzzese, Abdul Fakhar
Report | Print
Nov 26, 2021 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

November 23, 2021

Efficient Thorough Friendly Attentive Welcoming You get the idea I could go on and I wouldn’t repeat myself till February The BEST More

by PaulNoonan892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Nov 24, 2021 -

Liberty Mazda responded

Paul, It's great to hear that Shannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

November 23, 2021

Jason and team is always professional and courteous when I have my Mazada 6 serviced. More

by CVHICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

November 22, 2021

They were very professional and courteous! I will recommend them to every one I know. More

by jgavalo2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Nov 22, 2021 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

November 20, 2021

Liberty Mazda has the best service manager, advisors, and techs of any dealer I have gone to .. very friendly and very knowledgeable. More

by EMTTRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Poalo, Brandi Waitt, Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese, Ben Burnham
Report | Print
Nov 20, 2021 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

November 20, 2021

Zach is a great service provider. Very friendly and honest. I also like the fact that they have master technicians working on my 10 year old car. More

by POETICLYUNIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Nov 21, 2021 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Zach and our team appreciate your business and hope to see you again soon!

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