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Liberty Mazda - Service Center

Hartford, CT

4.8
1,051 Reviews

1,051 Reviews of Liberty Mazda - Service Center

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January 28, 2022

Service is respectful, friendly and knowledgeable. They don't pressure you into buying services you may not need, but rather explain all options. Jonathan M. is exemplary. Even though he works at the desk More

by lachadwick99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jan 28, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

January 25, 2022

I think the service is extraordinary, the price can be better. But the people is amazing. More

by abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah in parts department , Jonathan Martinez, Zach Apruzzese
Jan 25, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Abby, and look forward to your next visit.

January 24, 2022

I’m grateful that Liberty Mazda’s made the process of addressing this manufacturing malfunction as little of an inconvenience on me as they possibly can. More

by MPNEAL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 24, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 21, 2022

Each and every time I bring my car to Liberty Mazda I am greeted courteously as I drive into the facility. That first impression is very important. It sets the tone and assures you that your bringing your c More

by GRISKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Jan 23, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We truly appreciate the five-star rating. Thank you for choosing Liberty Mazda. We look forward to having you as one of our valued customers for years to come.

January 20, 2022

Very helpful and spend time with you on any issues you may have. Incredibly grateful for Jason Secor, Service Manager and his technicians for awesome help. More

by LAURADEBALANYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Jan 20, 2022 -

Liberty Mazda responded

Laura, thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Jason and the team were able to help, and we hope to see you again!

January 20, 2022

On time start. Faster than promised. Video a bonus. Salesman check in was good . Thanks More

by CARRIAGE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 20, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

January 16, 2022

Great and personalized service keeps us coming back year after year. We love our Mazdas’. More

by RICK22110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jan 18, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

January 16, 2022

The service department was short staffed, but excelled at getting my car back to me. My battery was dead, they performed the proper tests to determine it needed to be replaced. Acknowledging it was still und More

by BMAZUR913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 11, 2022

Great service. Would like to see my car vacuumed and better washed before it is returned to me More

by LINZAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember specific people but everyone was more than helpful and accommodating
Jan 11, 2022 -

Liberty Mazda responded

Thanks for your feedback on your recent visit to our dealership. We will certainly try to do a better job washing and vacuuming your car the next time you visit us. Thank you for your business and we look forward to seeing you again!

Jan 11, 2022 -

LINZAG responded

Thank you for your prompt response.

January 09, 2022

Cylinder head replaced under warranty. Gave me loaner for two months and was very gracious when it was rear-ended! More

by Alan Curto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode, Zach Apruzzese
Jan 09, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Alan, and look forward to your next visit.

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