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Liberty Mazda - Service Center

Hartford, CT

4.8
1,013 Reviews

1,013 Reviews of Liberty Mazda - Service Center

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December 22, 2021

I like the service that I received when the technician is working on your car More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 22, 2021 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 22, 2021

Searching for a new car didn't know where to turn called Jason the service manager who worked two major competitors Honda and Toyota before Mazda and he said Mazda makes a better car that convinced me. Plus More

by BOB@TAWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 23, 2021 -

BOB@TAWG responded

Thank you for the unexpected but very nice reply. It shows you are a client centric company. If you need some marketing help call me. Here's one great product that we can utilize to not only out market, but to grab market share directly from your competitors. Time Lapse Marketing: https://www.youtube.com/watch?v=NFKSkV00w70 Merry Christmas! Bob Global Marketing 860-558-4140

December 19, 2021

Great service Dept and salesman follow up. Very helpful explaining new car navigation and other options More

by LINDA.RAVALESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service attendant did no know nane, Shannon Rode
Dec 20, 2021 -

Liberty Mazda responded

Linda, Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

December 18, 2021

The staff are great, professional but with a personal touch. They do a good job of explaining the service work to be done along with the costs and how long it will take. More

by DJMARCOUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Dec 20, 2021 -

Liberty Mazda responded

DJ, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach and Shannon met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 18, 2021

Very professional!! I felt very comfortable with my repair. The only thing is I wish the mirror was clean there was a glare off it, till I cleaned it. Also it would have been nice to have the car car w More

by CX9 owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Dec 20, 2021 -

Liberty Mazda responded

Thank you! Jonathan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

December 17, 2021

I've been a customer at Liberty Mazda for years now, and I wouldn't trust anyone else to service my car. The staff are knowledgeable and friendly, and maintain great communication throughout the entire pro More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Shannon Rode
Dec 16, 2021 -

Liberty Mazda responded

Anon, We are very happy to hear Shannon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 16, 2021

Shannon is awesome and the guys that handle my car always do a wonderful job on it. I thank them. More

by VHUTCH860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Dec 16, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Shannon and our team. We're glad to hear we delivered such a great experience!

December 16, 2021

I’m never disappointed with the great service with Liberty. The staff always addresses my issues and fixes what ever is the. Problem in a Courteous and timely manner. I wouldn’t go anywhere else More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man that greets us as we drive in is very special too can’t remember his name but he’s like the gofers that smtrnds to the paper work and prepares the car to go out to the shop.., Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 16, 2021 -

Liberty Mazda responded

Nancy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 17, 2021 -

NANCYQUIGLEY1 responded

It’s a dealership you can have confidence in to do things correctly!

Dec 17, 2021 -

NANCYQUIGLEY1 responded

It’s a dealership you can put your confidence that your issue will be taken care of properly..

December 15, 2021

We purchased our CX-5 from Liberty Mazda new in 2016 and have been taking it there for service since. Shannon is a joy to work with and makes us feel like she and Liberty both share a sense of loyalty to th More

by MESSINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Dec 15, 2021 -

Liberty Mazda responded

It's great to hear that Shannon is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

December 11, 2021

The service team worked hard to meet service needs above and beyond my scheduled maintenance. More

by KATELIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Dec 12, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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