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Liberty Mazda - Service Center

Hartford, CT

4.8
1,051 Reviews
Call Service Center (860) 240-7406

1,051 Reviews of Liberty Mazda - Service Center

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March 09, 2022

Nice folks to work with. Pleasant set up for service. Relatively quick in and out during the purchase process. More

by DHM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
Report | Print
Mar 09, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2022

The service writer and staff in the service department are always very respectful and informative, sales staff are the same. We are repeat customers More

by TCROW51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
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Mar 09, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 05, 2022

The staff are always professional and friendly. The department is well run and I'm ways in and out quickly. More

by dpogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Mar 07, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

March 02, 2022

I love the way you are greeted when you come in for service. Very attentive to the needs of your car and you as well. I like the video they send you as they are working on the car More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Mar 03, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

March 01, 2022

Very pleasant to deal with. Staff courteous & waiting room much better. Greeted on time at my arrival. More

by ALICIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Mar 01, 2022 -

Liberty Mazda responded

We are very happy to hear Shannon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2022

Polite, comfortable waiting area, no stress, hassle free. Coffee, water, snack if needed, magazines and more More

by MCALI100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
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Mar 01, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2022

Excellent customer service, waiting area was welcoming and the empathy for customers care was a winner. More

by Sandra's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Feb 27, 2022 -

Liberty Mazda responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come, Sandra.

February 24, 2022

Service was excellent and professional. They found a couple of problems I wasn’t aware of and fixed them quickly and probably saved me future trouble. Thank you. More

by SHEILAFINNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Feb 24, 2022 -

Liberty Mazda responded

Thank you, Sheila! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

February 24, 2022

Service is thorough. I enjoy the video they send for updates. Jonathan is always pleasant! More

by casmehre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 24, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jonathan and our team. We're glad to hear we delivered such a great experience!

February 17, 2022

Liberty has been my backbone since I had my Mazda best dealer I’ve know to help me with any concerns with my Mazda. Thanks to this dealer my car is on point love my Mazda cx 9 More

by tanny9276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 19, 2022 -

Liberty Mazda responded

Thank you. We appreciate your business and our team looks forward to serving you again soon!

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