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Liberty Mazda - Service Center

Hartford, CT

4.8
1,051 Reviews

1,051 Reviews of Liberty Mazda - Service Center

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March 27, 2022

Good location, clean, friendly environment, hours of service are great. Little pricy, but worth it. More

by MRIVERA0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

March 27, 2022

I was kept well informed throughout the service and I was comfortable while I was waiting for the service to be completed. More

by DONICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2022

The service was prompt and efficient. My car was taken right away and the work was done in a reasonable amount of time. More

by MJMAGNANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 25, 2022

I have had great service here always. I will be back. I loved receiving the video of what was being done on my car and the results of each inspection. More

by TOEKNUCKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 24, 2022

Video just adds to time on clock that they charge it seems. Would rather they just tell me. They were able to apply coupons to reduce my bill, but didn't change the oil even though the sticker on then More

by ROGERCRPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 24, 2022 -

Liberty Mazda responded

Roger, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2022

I have always been treated fairly by these folks. No “up-selling” on service items. They do only what I need. More

by MCCASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 24, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2022

Great customer service and good quality work. Always do a great job on my car More

by VLAD91RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 24, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

March 21, 2022

It was a really good experience. They were efficient and friendly. The waiting area is very clean bright and comfortable. More

by SUSAN.POWERS270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 21, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Susan, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2022

Quick and reliable service every time. Jonathan is awesome!!! It’s not convenient to bring my car back to Hartford now that I work from home but Wouldn’t bring my car for service anywhe More

by Nancy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 21, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Nancy, for choosing Liberty Mazda.

March 18, 2022

As always, very quick and responsive. Shannon did an excellent job, as did your staff who addressed scraping we had on the car in an effective and cost-saving way. More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 18, 2022 -

Liberty Mazda responded

Joseph, Thank you! Shannon and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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