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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews
Call Service Center (860) 240-7406

1,014 Reviews of Liberty Mazda - Service Center

Sort by
February 24, 2022

Service was excellent and professional. They found a couple of problems I wasn’t aware of and fixed them quickly and probably saved me future trouble. Thank you. More

by SHEILAFINNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Feb 24, 2022 -

Liberty Mazda responded

Thank you, Sheila! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

February 24, 2022

Service is thorough. I enjoy the video they send for updates. Jonathan is always pleasant! More

by casmehre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 24, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jonathan and our team. We're glad to hear we delivered such a great experience!

February 17, 2022

Liberty has been my backbone since I had my Mazda best dealer I’ve know to help me with any concerns with my Mazda. Thanks to this dealer my car is on point love my Mazda cx 9 More

by tanny9276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 19, 2022 -

Liberty Mazda responded

Thank you. We appreciate your business and our team looks forward to serving you again soon!

February 17, 2022

Awesome customer service. Very satisfied with the service. Will recommend to family and friends any time. More

by MARTINEZED1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Feb 19, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 14, 2022

They identified a problem before it became something major and corrected it. They also arranged for a loaner vehicle until it was ready. More

by AKBWCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Feb 14, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 14, 2022

Very impressed with Shannon and her level of professionalism and great customer service! Great knowledge and follow thru! More

by SLATERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Feb 14, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shannon here at Liberty Mazda.

February 14, 2022

Very professional - both the Service Manager (Jason) and the Service Advisor (Jonathan). My car went in promptly and service was completed in short order and all work was done properly. More

by RAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Report | Print
Feb 14, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Jason and Jonathan were able to help, and we hope to see you again!

February 12, 2022

Great customer service, explained everything my car needed in deatail and how long it would take. Also explained what I could expect the next time I brought my car in for service. More

by Ali1342880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 13, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

February 07, 2022

Love the video after every service. Great to be well informed about any current or possible future issues More

by Clmcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Feb 08, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

February 06, 2022

I appreciated the video giving me views of the step by step tasks performed in my service. It gives me confidence that a thorough inspection was done for my safety More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not that familiar with other names but never encountered any one not polite and friendly at Liberty , Shannon Rode
Report | Print
Feb 07, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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