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Liberty Mazda - Service Center

Hartford, CT

4.8
1,051 Reviews

1,051 Reviews of Liberty Mazda - Service Center

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March 31, 2022

I parked near the service area and was greated by a pleasant young man. He was warm and welcoming even though my appoinment was early in the morning. I was easily checked in and shown the waiting area More

by Sparrilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Apr 01, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2022

Excellent customer service and loved the walk through video that was provided to me while my car was being serviced. It highlights what work is being done, through explanation, and status of vehicle. More

by acapparella24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Apr 01, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 29, 2022

Fast service when I arrived, I like the new video of the inspection they sent me as well. The waiting area is also nice, I was able to work while I waited. Very good experience! More

by TaraP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 29, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tara, and look forward to your next visit.

March 29, 2022

Always helpful, always efficient. Bought my car from Liberty in 2010 and have used their service center from day 1. They do great work. More

by DUNEOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 30, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

March 29, 2022

Love this dealership. Great experience buying my Mazda 3 from them in 2013. No high pressure sales. No bait swatch deals. Just an honest and fair deal. The service departm More

by ANNTUTTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Mar 30, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business, Ann, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

March 29, 2022

They handled the service for my car very well and in a timely manner. I'm returning for more service. More

by youngmoe7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Mar 30, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

March 28, 2022

i enjoyed this dealership service was prompt and friendly. labor rates are high but normal for nowadays More

by DLM50365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 29, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

March 28, 2022

Good service. Shared valued suggestion. Helped with all requests. Service is efficient and had great communication. More

by xlfan.tju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 29, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 28, 2022

Quick, flexible and right! Great service department. Have had 5 Mazda’s since 1996. We still have 2. The service department always takes great care of this customers and alway More

by SLATERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Shannon Rode
Mar 29, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 27, 2022

Was a great experience till got home and the mileage written on the window was only like 3000 miles. When I checked the computer it was right and 5000mi. More

by PDORIO36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 28, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 28, 2022 -

PDORIO36 responded

Everything was fine except the mileage was written on the sticker not the right amount. I drive from Westbrook because their service is top notch Shannon is a great service assistant manager. Dose a great job and is knowledgeable for sure. Her supervisor is vary good too he helped me once with the car when I first bought it. Thanks

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