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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews

1,014 Reviews of Liberty Mazda - Service Center

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March 12, 2022

They are a good dealership however they can work on returning service calls or calling back when a customer leaves a message More

by isis6452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Nye, Jonathan Martinez
Mar 12, 2022 -

isis6452 responded

Very clean and the sitting area has drink and food options. Would recommend this dealership to others

March 12, 2022

Great service! Would go back! Car wash at no additional cost. Nice customer waiting area! More

by MDES65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 14, 2022 -

Liberty Mazda responded

Thank you for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 10, 2022

Great service and easy to schedule appointments online. I like the video that was sent to me with the details of the vehicle inspection. This is how car service should be done. Great job! More

by Thomas B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Mar 11, 2022 -

Liberty Mazda responded

Thank you for your very kind review, Thomas. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 09, 2022

Nice folks to work with. Pleasant set up for service. Relatively quick in and out during the purchase process. More

by DHM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
Mar 09, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2022

The service writer and staff in the service department are always very respectful and informative, sales staff are the same. We are repeat customers More

by TCROW51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Mar 09, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 05, 2022

The staff are always professional and friendly. The department is well run and I'm ways in and out quickly. More

by dpogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 07, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

March 02, 2022

I love the way you are greeted when you come in for service. Very attentive to the needs of your car and you as well. I like the video they send you as they are working on the car More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 03, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

March 01, 2022

Very pleasant to deal with. Staff courteous & waiting room much better. Greeted on time at my arrival. More

by ALICIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 01, 2022 -

Liberty Mazda responded

We are very happy to hear Shannon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2022

Polite, comfortable waiting area, no stress, hassle free. Coffee, water, snack if needed, magazines and more More

by MCALI100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 01, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2022

Excellent customer service, waiting area was welcoming and the empathy for customers care was a winner. More

by Sandra's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Feb 27, 2022 -

Liberty Mazda responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come, Sandra.

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