Back

Liberty Mazda - Service Center

Hartford, CT

4.8
1,051 Reviews

1,051 Reviews of Liberty Mazda - Service Center

Sort by
April 14, 2022

It wasn’t cheap but I trust them to do a good job. John, the service desk employee was very good. More

by Senorshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Apr 16, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 11, 2022

Excellent service and all the employees are always friendly and helpful. Always a pleasure going there More

by JTSIFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese, Bill Leconche
Apr 11, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 11, 2022

Great, friendly, timely, organized service. They keep you informed the whole way so there are no surprises. More

by J308725
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Apr 11, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 09, 2022

I am new to the area. Quick check-in process, nice clean waiting area, good response and information via video link. Will be back on the next maintenance cycle More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Apr 10, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

April 09, 2022

The service manager Jason gave me the kind of personal service that will ensure I will return. More

by gary.ciesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2022

Very friendly staff that was very kind to my wife, me, and my daughter. Very honest and straightforward about the repairs needed and even tried to find us as many coupons as they could to lower the cost. More

by NIck_07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 08, 2022

Excellent customer service! Easy to understand, prompt and knowledgeable! I always feel welcomed and free to ask questions. Thank you! More

by ROBYN.DIPIETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

April 08, 2022

I have been going here for about twelve years. I enjoy dealing with Jason and his crew. I find the service grand and the quality of the work excellent. More

by MELLOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Jason and our service team here at Liberty Mazda. We appreciate your business and hope to see you again soon!

April 07, 2022

1) the help and reassurance I get immediately from the service rep makes me feel valued. Jonathan is a gem. Don’t lose him. 2) the videos made by the technicians are well done and their assessment of More

by SPERRYTUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor the service manager is very welcoming (and knows my name!), Jonathan Martinez, Zach Apruzzese
Apr 07, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Jason, Jonathan, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 07, 2022

Professional polite clean understanding accommodating always doing their best to guarantee customer satisfaction They have my trust for reliability & dependability More

by micheemack35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

...
87
...