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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews

1,014 Reviews of Liberty Mazda - Service Center

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March 21, 2022

It was a really good experience. They were efficient and friendly. The waiting area is very clean bright and comfortable. More

by SUSAN.POWERS270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 21, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Susan, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2022

Quick and reliable service every time. Jonathan is awesome!!! It’s not convenient to bring my car back to Hartford now that I work from home but Wouldn’t bring my car for service anywhe More

by Nancy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 21, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Nancy, for choosing Liberty Mazda.

March 18, 2022

As always, very quick and responsive. Shannon did an excellent job, as did your staff who addressed scraping we had on the car in an effective and cost-saving way. More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 18, 2022 -

Liberty Mazda responded

Joseph, Thank you! Shannon and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

March 18, 2022

I arrived on schedule and was immediately greeted, registered and informed of what the plan was. Afterwards, everything that was done was explained to me, with advice of what to keep aware of. Then I More

by MachoMazdaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 21, 2022 -

Liberty Mazda responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

March 18, 2022

Great service. I couldn't get a appointment at Balise for a oil change for a month More

by wbbjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 21, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2022

Informative information via the video. Shannon was efficient and explained everything well. The waiting room was very comfortable and allowed me to work while waiting. More

by SAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 18, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 17, 2022

Staff is attentive, organized, and will do anything they can to make sure you are happy with the service. More

by Emilybrenner12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Yankauskas, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 18, 2022 -

Liberty Mazda responded

Thank you for your business and this review, Emily. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 17, 2022

Knowledgeable and helpful staff. Love the video of my service even if the audio was hard to hear! More

by andrewsidewater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 18, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 17, 2022

Excellent. Cordial. Nice space. Easy to deal with. Will return to the dealership for service More

by Kanyuau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Mar 18, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2022

Very thorough, always informative regarding work that is needed. Always pleasant and accommodating. Great total team. More

by HAZYWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 18, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

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