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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews

1,014 Reviews of Liberty Mazda - Service Center

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March 28, 2022

Good service. Shared valued suggestion. Helped with all requests. Service is efficient and had great communication. More

by xlfan.tju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 29, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 28, 2022

Quick, flexible and right! Great service department. Have had 5 Mazda’s since 1996. We still have 2. The service department always takes great care of this customers and alway More

by SLATERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Shannon Rode
Mar 29, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 27, 2022

Was a great experience till got home and the mileage written on the window was only like 3000 miles. When I checked the computer it was right and 5000mi. More

by PDORIO36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 28, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 28, 2022 -

PDORIO36 responded

Everything was fine except the mileage was written on the sticker not the right amount. I drive from Westbrook because their service is top notch Shannon is a great service assistant manager. Dose a great job and is knowledgeable for sure. Her supervisor is vary good too he helped me once with the car when I first bought it. Thanks

March 27, 2022

Good location, clean, friendly environment, hours of service are great. Little pricy, but worth it. More

by MRIVERA0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

March 27, 2022

I was kept well informed throughout the service and I was comfortable while I was waiting for the service to be completed. More

by DONICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2022

The service was prompt and efficient. My car was taken right away and the work was done in a reasonable amount of time. More

by MJMAGNANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 25, 2022

I have had great service here always. I will be back. I loved receiving the video of what was being done on my car and the results of each inspection. More

by TOEKNUCKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 24, 2022

Video just adds to time on clock that they charge it seems. Would rather they just tell me. They were able to apply coupons to reduce my bill, but didn't change the oil even though the sticker on then More

by ROGERCRPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 24, 2022 -

Liberty Mazda responded

Roger, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2022

I have always been treated fairly by these folks. No “up-selling” on service items. They do only what I need. More

by MCCASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 24, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2022

Great customer service and good quality work. Always do a great job on my car More

by VLAD91RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 24, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

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