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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews

1,014 Reviews of Liberty Mazda - Service Center

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April 08, 2022

I have been going here for about twelve years. I enjoy dealing with Jason and his crew. I find the service grand and the quality of the work excellent. More

by MELLOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Jason and our service team here at Liberty Mazda. We appreciate your business and hope to see you again soon!

April 07, 2022

1) the help and reassurance I get immediately from the service rep makes me feel valued. Jonathan is a gem. Don’t lose him. 2) the videos made by the technicians are well done and their assessment of More

by SPERRYTUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor the service manager is very welcoming (and knows my name!), Jonathan Martinez, Zach Apruzzese
Apr 07, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Jason, Jonathan, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 07, 2022

Professional polite clean understanding accommodating always doing their best to guarantee customer satisfaction They have my trust for reliability & dependability More

by micheemack35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

April 06, 2022

Polite, fast, friendly and very efficient service. Definitely would recommend! Having the technicians send a video of the diagnostic was brilliant! More

by Malika A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 07, 2022 -

Liberty Mazda responded

Milika, Thank you for the kind words for our service department! We look forward to sharing your compliments with Zach and Jonathan and don't hesitate to let us know if we can be of further assistance.

April 05, 2022

The service was good and the wait was what was stated. The customer waiting area is very nice and clean; free coffee, snack and water. More

by RBCWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Apr 06, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

April 04, 2022

Staff are very friendly and service was great. I will recommend them highly. To my friends. More

by BKHABIRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Apr 04, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2022

Good service always consistent , very knowledgeable le staff, first place I go to for auto service, liberty mazda More

by MA12055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Apr 05, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

April 04, 2022

Zach is awesome , patient and communicates Well. Thank you ! I feel comfortable coming here for service from California More

by mazdarachael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Apr 05, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

April 03, 2022

This dealer is very efficient and easy to do business with. I'm usually able to get an appointment quickly, and they do quick and thorough work. They are very fair and don't try to force unnecessary repa More

by wysofast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Apr 04, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 02, 2022

Service Department was time flexible and performed the requested services in the estimated time. Much appreciated. More

by JASWAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 04, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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