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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews

1,014 Reviews of Liberty Mazda - Service Center

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April 15, 2022

They are always friendly and provide great attention to your needs. They resolved the problem I had and got me back on the road as quickly as possible. More

by RLSMG67X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Apr 16, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 14, 2022

Great customer service while at the dealership. I appreciated the quick turnaround on my car. More

by bmshaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Apr 16, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

April 14, 2022

Liberty Mazda devices our fleet of 3 Mazda’s with exceptional professionalism and technical know how. More

by TCRSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 16, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

April 14, 2022

It wasn’t cheap but I trust them to do a good job. John, the service desk employee was very good. More

by Senorshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Apr 16, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 11, 2022

Excellent service and all the employees are always friendly and helpful. Always a pleasure going there More

by JTSIFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese, Bill Leconche
Apr 11, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 11, 2022

Great, friendly, timely, organized service. They keep you informed the whole way so there are no surprises. More

by J308725
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Apr 11, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 09, 2022

I am new to the area. Quick check-in process, nice clean waiting area, good response and information via video link. Will be back on the next maintenance cycle More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Apr 10, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

April 09, 2022

The service manager Jason gave me the kind of personal service that will ensure I will return. More

by gary.ciesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2022

Very friendly staff that was very kind to my wife, me, and my daughter. Very honest and straightforward about the repairs needed and even tried to find us as many coupons as they could to lower the cost. More

by NIck_07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 08, 2022

Excellent customer service! Easy to understand, prompt and knowledgeable! I always feel welcomed and free to ask questions. Thank you! More

by ROBYN.DIPIETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Apr 10, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

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