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Liberty Mazda - Service Center

Hartford, CT

4.8
1,014 Reviews
Call Service Center (860) 240-7406

1,015 Reviews of Liberty Mazda - Service Center

Sort by
April 29, 2022

Shannon Rode is the reason I keep bringing my vehicle to Mazda for servicing. I know everything will be taken care of properly and timely! More

by ALLENNIELSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 01, 2022 -

Liberty Mazda responded

We are very happy to hear that Shannon always provides you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 29, 2022

I love the video about the car and service was very quick, I like the Whitney area it was very clean and very airy More

by Puffggraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 01, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

April 29, 2022

Very pushy promoting their services and did not like that at all. Of I say no then its no. More

by kwtwsv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Rode
Report | Print
May 04, 2022 -

Liberty Mazda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 29, 2022

Pleasant, clean and smiling faces upon arrival. Clean wAiting area and a nice chat with the salemen. More

by SGREGORY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeon, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 01, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

April 28, 2022

Excellent service Shannon as always extremely competent and gracious Will bring my other vehicle shortly More

by JJPARRISH212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Apr 28, 2022 -

Liberty Mazda responded

It's great to hear that Shannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

April 28, 2022

Always professional and efficient. Easy to get in and help find the correct solution. Love the agents in the service department. They make everything so simple. More

by FROGLOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Report | Print
Apr 28, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 28, 2022

The service is always thorough with excellent feedback and very prompt as well. I always take my car to get service at Liberty Mazda and have never had a problem More

by SDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 01, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2022

I had a very good experience. Zach was very knowledgeable and helpful, the only thing i thought that they usually wash your car and no one asked me if I wanted my car washed. More

by JRCLARK67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Apr 27, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

April 27, 2022

Service was great for my daughter’s Mazda CX-5. So friendly! Jonathan was professional and so nice! Will definitely come back. More

by Nicolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Apr 27, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

April 27, 2022

The service is good and fast, people are friendly. Once you made appointment things just go so smoothly. More

by Karen C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Report | Print
Apr 28, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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