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Liberty Mazda - Service Center

Hartford, CT

4.8
1,015 Reviews

1,015 Reviews of Liberty Mazda - Service Center

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May 24, 2022

Good service, nice accommodations, strange to pay a diagnostic fee when you spend $400 to pay for the issue they find on the car they sold you More

by GRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
May 25, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 22, 2022

Very friendly and knowledgeable, did exactly what they said they would do and pleasantly surprised by the video at the end. More

by JCOMEN
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 23, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

May 22, 2022

Great people, service, value, cleanliness, atmosphere, location food, coffee bathroom and the overall dealership. Thanks More

by BARROWS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 23, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2022

Great customer service and thorough technical vehicle inspection from the service technician helped me decide on the work needed for my car. All customer staff were courteous and helpful. More

by Rashida B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The technician Derrick , Shannon Rode, Zach Apruzzese
May 23, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

May 21, 2022

Excellent service; courteous staff; work done right! Gave an estimate for work needed next visit. More

by DAVIDSTPETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 23, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2022

Scheduling was easy, service was great and fast. I was even provided a video recording for the service they provided. More

by huzaifaosman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 21, 2022 -

huzaifaosman responded

Thank you,

May 20, 2022

Great customer service from making the appointment to drop-off to pick-up. I was told what would be done, what it would cost and how long it would take, before I made the service appointment. They list More

by VICTORIAHOLMES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
May 20, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review, Victoria! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

May 20, 2022

My car was taken in as scheduled and serviced in a reasonable amount of time. The video showing the results of my service helped me understand the condition of my car. More

by KUNZSZAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 20, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2022

Friendliness and the car was done ahead of time. It was clean and ready to go when I got there. More

by SKORNFELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 20, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2022

It was a fast and pleasant experience the manager was very professional, polite and helpful with the transaction in every step of the way. Thank you!!! More

by Mazda3trb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Jordan Udi
May 20, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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