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Liberty Mazda - Service Center

Hartford, CT

4.8
1,022 Reviews

1,022 Reviews of Liberty Mazda - Service Center

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December 02, 2022

Friendly, customer oriented. Brought new car in for possible issue with gas gauge. Although, problem was not pinpointed, a plan was set in place. More

by RNJOE1
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Dec 04, 2022 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 02, 2022

Jason and his team are simply amazing. They routinely go out of their way to ensure that we receive amazing service. Most importantly they are trustworthy and only recommend service when n More

by CLHARTWIG42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 04, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 01, 2022

Very quick service. The employees who helped me were all very kind and knowledgeable. I'll definitely be returning. More

by erynosullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Dec 04, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 29, 2022

Service was excellent and very transparent. One area of improvement may be the way the person handling my radio proble communicated the status to me, but that's a minor complaint. More

by OldPolishBroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Nov 30, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 29, 2022

Super friendly staff and great service catered to all my vehicle needs at a great price. More

by Vankathlevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Sifodaskalakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nye, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Nov 30, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 29, 2022

Zach was amazing! He was able to accommodate our crazy schedule, and went above and beyond to help us. Very impressed! More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Nov 30, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sean, for choosing Liberty Mazda!

November 29, 2022

Liberty has been very accommodating and has made my auto maintenance convenient. My experiences have been positive. More

by ANDREAWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Nov 30, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 28, 2022

I am treated like a valued customer at Liberty Mazda with two exceptions in the past. More

by JDLEFTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Nov 29, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

November 25, 2022

Quick, efficient and friendly. I bought my 22 hatchback from here and came to get my first oil change done. More

by margaretxalda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Nov 27, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

November 25, 2022

The service I experienced at Mazda exceeded my expectations. The staff communicated great and even let me know the issue I was experiencing with my car was in warranty saving me hundreds of dollar More

by LUCINDAVTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Nov 27, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, Lucinda, and we hope to see you again!

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