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Liberty Mazda - Service Center

Hartford, CT

4.8
1,019 Reviews
Call Service Center (860) 240-7406

1,019 Reviews of Liberty Mazda - Service Center

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December 27, 2022

The Service team was accommodating and made sure I was 100% satisfied with the repairs that needed to be made. Couldn’t ask for more. More

by HULKAMANIAC2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
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Dec 28, 2022 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 27, 2022

They squeezed me in even though they were closing early for the holiday. They also matched a slightly lower price I found elsewhere! More

by R.TEDESCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

December 27, 2022

Very accommodating service department. Scheduling is always prompt and efficient. I am very satisfied with the service. I also appreciate having the video during services More

by ANDREAWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Dec 28, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 27, 2022

Very professional and timely service! Excellent overall experience. I will be coming back again and recommend it. More

by WEBSTER_TRENCHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 28, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 25, 2022

Love the service Department. Zach always makes me feel like I am the most important person in the service department. And takes very good care of my car. More

by D Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 27, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 24, 2022

I was very pleased with the job they did on my vehicle. They were very professional and their job.. More

by Carmen1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 27, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2022

Very timely,honest and informative team, no questionable information was provides, thorough vehicle inspection was conducted and suggestions submitted. I felt informed, it's great to be treated like family. More

by wkrman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Report | Print
Dec 26, 2022 -

wkrman59 responded

Thank you Ms. Rode and the technician for all you do, you both provided exemplary service and advice.

December 24, 2022

Perfect attention to detail. Very efficient and friendly. The timing of the device and documentation was world class. Thanks More

by ROBINSON_269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 27, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

Very pleased with the customer service and work performed on my car. Have been coming here for years. More

by KATHY_DIMARTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Dec 27, 2022 -

Liberty Mazda responded

Thank you for your very kind review, Kathy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 21, 2022

Entire process was super easy, from making rhe appointment online to sign in and get the sevice. More

by SFARBER_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 22, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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