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Liberty Mazda - Service Center

Hartford, CT

4.8
1,019 Reviews
Call Service Center (860) 240-7406

1,019 Reviews of Liberty Mazda - Service Center

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January 14, 2023

Best service team around. Jonathan exceeds expectations and assures all my concerns are always addressed. More

by STEGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nye, Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 16, 2023 -

Liberty Mazda responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jonathan here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2023

Great and efficient service. Good communication throughout wait time and satisfied with repairs completed by staff More

by laural
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 14, 2023 -

Liberty Mazda responded

Laurel, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 13, 2023

Always great service. I appreciate the time taken to explain what needs to be done and what can wait. More

by CCARVER_2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Jan 14, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. Jonathan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2023

Great customer service- appreciate the Lyft option, Zach was very helpful. A little tough to schedule over phone but online option was great More

by LSMIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Jan 14, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Jonathan know if we can be of further assistance.

January 12, 2023

Service was quick and easy. The staff was kind and courteous. It’s always a good experience. More

by STEPhstasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 14, 2023 -

Liberty Mazda responded

Steph, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 12, 2023

I feel I get thorough personal care. Jonathan Martinez is a gem. If I had a company, I'd hire him in a minute. More

by SPERRYTUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 14, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jonathan and our team. We're glad to hear we delivered such a great experience!

January 11, 2023

The staff is friendly and very responsive. We had a battery issue with our new Mazda, and they took us in the next day to fix it. More

by pgallucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 12, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2023

Pleasant staff and very fast service. Dropped off on my lunch break and got a Lyft back after work. Very convenient. More

by SARAH.PICKUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 12, 2023 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, Sarah, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2023

Service was very thorough but could be slightly quicker. An hour or less would be great More

by NAKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 10, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we appreciate your patience.

January 10, 2023

Dealership is clean and they’re a great wiring area! Staff is courteous and polite always. More

by Ltomaszewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 11, 2023 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach and Jonathan met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

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