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Liberty Mazda - Service Center

Hartford, CT

4.8
1,019 Reviews
Call Service Center (860) 240-7406

1,019 Reviews of Liberty Mazda - Service Center

Sort by
January 20, 2023

Great service! Easy to schedule appointments and very friendly staff. I would highly recommend Liberty Mazda. More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 20, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2023

Online booking for service is very easy to use. Work was completed quickly and the video walkthrough is great! More

by CLAGASSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 22, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2023

Friendly. Respectful. Attentive. Courteous. Knowledgeable. Will find answers to questions. They work as a team. More

by lynndsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez
Report | Print
Jan 20, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2023

Best costumer services as always! Jonathan Martinez is amazing! I’m thankful for the attentions More

by ANZELA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 20, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Jonathan here at Liberty Mazda. We appreciate your business and hope to see you again soon!

January 18, 2023

I live 1 hour away with dealers much closer and because of Jason Secor I keep coming back to Liberty Mazda. More

by JOE.FRUTUOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 19, 2023 -

Liberty Mazda responded

Thank you, Joe, for taking the time to leave us this fantastic review. Your feedback and five-star rating mean a lot to us. Thank you for choosing Liberty Mazda, Joe. We truly appreciate your business and look forward to serving you in the future.

January 18, 2023

Very professional and attentive every detail in servicing my car. Cost was less than I expected. Satisfy customer. More

by BARBERKM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 19, 2023 -

Liberty Mazda responded

Thank you for taking the time to leave us a five-star rating. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda; we look forward to having you as one of our valued customers for many more years to come.

January 17, 2023

Purchased a brand new car under warranty…the black plastic casing around the fold-out mirror on the passenger side came off despite no contact or damage to it. Having a difficult time getting it repai More

by Conick916
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Liberty Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 17, 2023

Very organized, makes it easy to set up appointment, car was serviced promptly. Also received call and explanation of what work was suggested. More

by KJMCGANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 18, 2023 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2023

I like the way you treat me as a customer, very professional and detailed about the work More

by DENIST427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 18, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2023

Liberty Mazda is the best. The service manager is knowledgeable and best of all he cares!! The advisors and techs are top notch. More

by EMTTRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 17, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

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