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Liberty Mazda - Service Center

Hartford, CT

4.8
1,019 Reviews

1,019 Reviews of Liberty Mazda - Service Center

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January 26, 2023

they are very nice people and always very helpful. worth the forty minute drive everytime i come here! More

by CITOHIC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 26, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

January 26, 2023

I think that this dealership is exceptional! They are very accommodating also thorough and do very good work they trust worthy I have owned my Mazda 3 for 16 years and it is in great shape ! I ne More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Jan 26, 2023 -

Liberty Mazda responded

Emily, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 26, 2023

Excellent communication skills between staff and customers. We are highly impressed with the staff and the head of the service department. More

by MACKEYDUANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Jan 26, 2023 -

Liberty Mazda responded

Duane, Thank you for your business and this review. We're happy to hear Jonathan, Jason, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2023

Great dealer experience for both sales and service. Always helpful and willing to go above and beyond. More

by Alan Curto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jason Nye, Jonathan Martinez, Zach Apruzzese
Jan 26, 2023 -

Liberty Mazda responded

Alan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2023

The service is great, and they always help customers out. I would recommend them to others. The service manager there goes above and beyond. More

by Danielleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Jan 29, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 26, 2023

Great experience, didn’t take long clean waiting area everyone was friendly explained what was done More

by RVOISINEJDV1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jan 29, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

January 24, 2023

Liberty has always treated me fair and service has been very good. Service staff took the time to explain issues and recommenations More

by SSTARON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Jan 25, 2023 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

January 23, 2023

Excellent location and service making for a fluid experience getting my car work done in ample time. More

by JASON_BOGDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jan 23, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jason, please let us know.

January 21, 2023

Very impressed with the service I received. The video and the narrative as they were working on. My car was very helpful. More

by DMEURBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jan 22, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 20, 2023

Malik Beckford was a knowledgeable salesperson. The purchasing process was quick and relatively easy. I would purchase from Liberty Mazda again. More

by cjchbn
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

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