Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Mazda - Service Center

Hartford, CT

4.8
1,019 Reviews
Call Service Center (860) 240-7406

1,019 Reviews of Liberty Mazda - Service Center

Sort by
February 24, 2023

The issue was not resolved, tried to make another appt they were too busy. Spent 278.00 and now I am going another place for service! More

by PAMELAEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Martinez
Report | Print
Feb 27, 2023 -

Liberty Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Pamela, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 22, 2023

Thank you liberty Mazda for getting the job done as you do every time I bring either one of my Mazdas in for service. The service riders and techs are all top notch. The job always gets done to perfection. More

by GREGORY.SPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 23, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2023

Great service. Attentive. Respectful. Engaged and willing to answer questions and provide explanations. Nice people. More

by lynndsimpson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Feb 23, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

February 20, 2023

Staff was helpful, polite and work was done in a timely manner. Everything went smoothly. More

by BERTOHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Bert, Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Zach and Jonathan were able to help, and we hope to see you again!

February 19, 2023

Appreciated the information they shared with us about our car . The video was informative. Everyone we dealt with was courteous. More

by rjlafrance16
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Thank you for your very kind review. Zach, Michael, and Jason strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 19, 2023

I’ve been bringing my car to Liberty Mazda since 2014 and the service is always excellent! More

by DAVEKENNEDY2815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Dave, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

February 19, 2023

Clean, professional and excellent service. My husband likes the service video provided by the mechanic and I know what to expect at next visit, so I can plan accordingly. My brakes are going More

by VICTORIAHOLMES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Victoria, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 19, 2023

This was my third car in a row I bought from this dealership. Very satisfied with their customer service. More

by lorenamturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Liberty Mazda responded

Loren, Thanks for sharing your thoughts about your experience with Liberty Mazda. Hunter and our team appreciate your business and hope to see you again soon!

February 18, 2023

Zack was pleasant and professional. He kept me up to date. Sent video so I could see the work that had been performed on my vehicle and answerd my questions. He also arranged transprta More

by GONZMARGIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Feb 19, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 18, 2023

Organised facility and very professional staff. I am very pleased with my visit! Highly recommend More

by I_AMIT007
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Feb 19, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

1
...
41
42
43
...
102