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Liberty Mazda - Service Center

Hartford, CT

4.8
1,019 Reviews

1,019 Reviews of Liberty Mazda - Service Center

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March 14, 2023

We always use Liberty Mazda to service my car. Prompt service at a fair price. More

by MLB19620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 15, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2023

Professional and friendly staff that kept me informed of the service that the technician was performing on my car. Video was provided during the service and a detailed explanation was provided once complet More

by donsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Mar 15, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

March 10, 2023

We'll treated. Fair pricing. Good work. You guys walk the talk. Friendly too. Awesome job. More

by JVSCHIEBERBERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Mar 12, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 07, 2023

I’ve been a Liberty Mazda customer for years and there is a reason - their service team is always fantastic!!!! Professional and helpful. 10 out of 10 and highly recommended. More

by TINK4783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley and Jason
Mar 08, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 06, 2023

Every time I service my car it’s always such a pleasant experience. The staff is beyond helpful and accommodating. More

by KEIABURCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Mar 07, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Zach and Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2023

They were able to diagnose the issue appropriately and quickly. I really appreciated the video call with an overview of the car. More

by Andykv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 03, 2023 -

Liberty Mazda responded

Thank you for your business and this review, Andy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 01, 2023

Service was easy to book. When I arrived the staff was courteous and thorough. Routine maintenance was done quickly. More

by Christinaz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name but was a young man. Might be new., Jonathan Martinez, Zach Apruzzese
Mar 02, 2023 -

Liberty Mazda responded

Thank you, Christina. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2023

Worst service experience I have ever had. Will never deal with Liberty again! I have nothing negative to say regarding Mazda. The Liberty Service department should take some lessons on how to More

by peterlingua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Mar 02, 2023 -

Liberty Mazda responded

We're sorry to hear about your experience, Peter, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind sharing some more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 26, 2023

Great people, great service, very good quality product. Bradley in service made my visit for service quick and all my concerns were addressed. Zeon in sales supported my purchase and checked up on the pr More

by jrschrijn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Feb 27, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2023

Excellent service and very nice and relaxing showroom. Service price comparable to 3rd party shops. There really is no reason to have your mazda serviced elsewhere. More

by REMLESEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Feb 26, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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