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Liberty Mazda - Service Center

Hartford, CT

4.8
1,019 Reviews

1,019 Reviews of Liberty Mazda - Service Center

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April 12, 2023

Fast, professional, friendly, absolutely satisfying, great customer service, great waiting room. Expensive, but quality comes with price. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim - 5 stars., Jonathan Martinez, Zach Apruzzese
Apr 13, 2023 -

Liberty Mazda responded

Thanks for sharing your excellent experience with Liberty Mazda. We look forward to sharing your compliments with our crew. Thank you for the five-star rating, Simon. We appreciate your business and hope to see you again soon!

April 12, 2023

They corrected an issue cause by their technician on a previous visit free of charge. Sure I'm not exactly happy about the previous work but I can't complain about the way in which it was handled to corre More

by Austin21
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Apr 13, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department, Austin. We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

April 11, 2023

I arrived early for my appointment and they took me in right an away. Very thorough addressing any concerns I had . They were finished as promised More

by MGMAZUR61
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 12, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

April 06, 2023

Very accommodating ! Kept me informed on progress! I Always go back to dealer. My car is a CX7 and still running awesome! More

by RPEROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

April 06, 2023

I always get fantastic service At Liberty Mazda, from both the service and sales departments. More

by KCARMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Apr 07, 2023 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

April 05, 2023

Excellent customer service provided! Polite and welcoming environment. The service and experience we received was excellent More

by TAMARASTEVENS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 05, 2023 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

April 04, 2023

Enjoyed the transparency in providing a detailed video of the inspection of my car. It was nice to know what to consider for the next service and didn’t feel pressured to complete work I wasn’t expecting to More

by Cmartinelli85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 05, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 04, 2023

Great service and very conveniently located right off the highway. They have great amenities with wifi, water/coffee and snack bars. More

by Moonspell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez, Zach Apruzzese
Apr 05, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2023

Very proficient service center, clean, organized, friendly, and excellent customer service. Technicians make the customer feel comfortable & explain process done to vechicle. More

by truecricket8@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 02, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2023

I like the inspection video to show what’s good n bad. Svc managers akways friendly and knowledgeable with solutions and recommendations. Esp if something is not urgent now that I can wait in save money More

by STEVEOINCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 02, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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