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Liberty Mazda - Service Center

Hartford, CT

4.8
1,063 Reviews

1,063 Reviews of Liberty Mazda - Service Center

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August 09, 2023

This service department is fantastic! Especially Jason! I want to buy a new Lexus but I may not just because the service is that good here!! More

by TKELLY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Aug 10, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 08, 2023

This dealership treats their customers and their vehicles very well. I trust them to take care of my vehicle. Extremely knowledgeable and professional. I love the video towards the end of the service reviewi More

by KATIEHENDRICKS223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team, Katie. We're glad to hear we delivered such a great experience!

August 03, 2023

Since first call my experience at Liberty Mazda was exceptional. I’ll definitely be changing from Hamden to you!!! More

by SERRANO_CATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Aug 04, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2023

Best service. I've ever gotten anywhere. Clean, comfortable and good coffee. Friendly staff and great detailed inspection. More

by GLSHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Aug 04, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 02, 2023

Employees were extremely courteous and professional, especially Carrie, the representative I dealt with at Liberty. More

by MADNAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie, Jonathan Martinez, Zach Apruzzese
Aug 03, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Carrie, and don't hesitate to let us know if we can be of further assistance.

July 29, 2023

Everybody was very nice and kept in contact throughout the whole process. Car was fixed quickly. Thank you! More

by ARAMSDELL84
Recommend Dealer
Yes
Employees Worked With
Bradley
Jul 30, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2023

The staff are Friendly as always. They squeezed me in a very busy Monday schedule because of a whole in my tire. More

by Debramkh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jul 27, 2023 -

Liberty Mazda responded

Thanks, Debra, for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

July 25, 2023

I always enjoy visiting my local Mazda dealership. Jason and team are amazing and offer the best service. More

by Mike P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Jul 26, 2023 -

Liberty Mazda responded

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 25, 2023

Everything was fine waited while my car was being serviced no issues plenty of space to wait More

by RVOISINEJDV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jul 26, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team and don't hesitate to let us know if we can be of further assistance.

July 22, 2023

Great dealership. Staff is very attentive and regularly communicates during the service process. Definitely recommend. More

by kevinfrank1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jul 24, 2023 -

Liberty Mazda responded

Kevin, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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