Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Mazda - Service Center

Hartford, CT

4.8
1,050 Reviews
Call Service Center (860) 240-7406

1,050 Reviews of Liberty Mazda - Service Center

Sort by
August 24, 2023

My car was supposed to take 1. 5 hours. My appointment was at 11:15. I had to call at 2:45 to see if it was done More

by DIANE.GEGETSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
Report | Print
Aug 24, 2023 -

Liberty Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Secor Service Manager

August 22, 2023

Service was done timely. Service Associate Bradley was very professional and courteous. Love video provided of service completed. More

by horizon1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Report | Print
Aug 23, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 19, 2023

Work is always done timely as estimated. Good quality work for the cost. Staff is friendly and knowledgeable More

by TBERTHIAUME725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
Report | Print
Aug 21, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 19, 2023

Very pleased with the service but the wait was a little longer than expected .like the fact location is close by for me More

by JM8SML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
Report | Print
Aug 21, 2023 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 15, 2023

Excellent customer service provided. Always kept me up to date during maintenance. I recommend liberty Mazda to anyone. More

by DSULVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Aug 15, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2023

Fun people fast courteous service with attention to detail would buy Mazda again go elsewhere and regret you didn’t go here first More

by ajpiacenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese, Leo Kosikas
Report | Print
Aug 15, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 11, 2023

My service advisor Bradley was BEYOND AMAZING. The PINNACLE OF CUSTOMER SERVICE EXCELLENCE & FAR EXCEEDS THE STANDARD OF STELLAR SERVICE!!!! More

by BCHOU0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Aug 14, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2023

This service department is fantastic! Especially Jason! I want to buy a new Lexus but I may not just because the service is that good here!! More

by TKELLY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Aug 10, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 08, 2023

This dealership treats their customers and their vehicles very well. I trust them to take care of my vehicle. Extremely knowledgeable and professional. I love the video towards the end of the service reviewi More

by KATIEHENDRICKS223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team, Katie. We're glad to hear we delivered such a great experience!

August 03, 2023

Since first call my experience at Liberty Mazda was exceptional. I’ll definitely be changing from Hamden to you!!! More

by SERRANO_CATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Aug 04, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...
34
35
36
...
105