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Liberty Mazda - Service Center

Hartford, CT

4.8
1,049 Reviews
Call Service Center (860) 240-7406

1,049 Reviews of Liberty Mazda - Service Center

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October 10, 2023

recently had a service there. not bad. but there is another problem - a cracked monitor. I asked them if they could change it. answers was that they can. the price is $2500 for th More

by PAVLOVANDZURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Apruzzese
Report | Print
October 07, 2023

Craig promptly welcomed me and confirmed the reason for the appointment. He was dead and professional. More

by JDT920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Liberty Mazda responded

Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

October 06, 2023

I like the safety inpection video you get along with what's wrong with your car. They were able to get me in and taken care of the same day. More

by JLC00013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Oct 06, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

October 06, 2023

Very attentive and detail oriented. Upfront with the assessment and cost and prioritizing work. Very satisfied. More

by jamessarah176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Liberty Mazda responded

James, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

October 05, 2023

Liberty Mazda makes maintaining one’s car easy, painless, and informative. Love the live viewing via message link. More

by marianne0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Report | Print
Oct 06, 2023 -

Liberty Mazda responded

Marianne, thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2023

Very courteous and explained extra required work thoroughly. Loaner was very nice. I would return for service there again More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Oct 03, 2023 -

Liberty Mazda responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback!

September 30, 2023

Nice waiting area, explained extra work and costs, allowed me the opportunity to select what I wanted done. Not pushy. More

by mayathemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Oct 01, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 25, 2023

Thank you Mazda for super service, very nice and clean building and also friendly workers. Thank you very much❤️ More

by Roman Piekulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese, Bradley Coleman
Report | Print
Sep 26, 2023 -

Liberty Mazda responded

Thanks, Roman! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

September 23, 2023

Carrie was outstanding. The issue was diagnosed and she facilitated complete satisfaction with the solution. More

by ACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nye
Report | Print
Sep 25, 2023 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 21, 2023

It's very pleasant work with this team I really enjoyed to communicate with them More

by LANA455USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason , Bradley Coleman
Report | Print
Sep 23, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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