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Liberty Mazda - Service Center

Hartford, CT

4.8
1,051 Reviews
Call Service Center (860) 240-7406

1,051 Reviews of Liberty Mazda - Service Center

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October 29, 2021

Fast , accurate and efficient service with a Friendly staff…explanatory video of work being done More

by GRECOBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Oct 29, 2021 -

Liberty Mazda responded

We're glad to hear you appreciate our detailed service videos, Barbara! At Liberty Mazda, we believe that transparent and efficient care will always create a better experience for our guests. Thank you for taking a moment to leave us positive feedback, and have a great weekend!

October 29, 2021

The service was done promptly including video while in process. Liked looking at underside of new car on the rack More

by NEDFELSKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Oct 29, 2021 -

Liberty Mazda responded

Ned, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2021

Jason, Shannon, are incredible. They are professional, customer friendly, courteous and knowledgeable. LibertyMazda #1 Ty More

by Champyne
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode, Ben Burnham, Jordan Udi
Report | Print
Oct 28, 2021 -

Liberty Mazda responded

Hearing you'd rate us #1 makes our day! Thank you for the glowing review - the entire Liberty Mazda team appreciates your support. See you next time!

October 28, 2021

Arrived a bit late to my appointment, and still had my car serviced in less than an hour. More

by LSMONTELIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Oct 28, 2021 -

Liberty Mazda responded

We're happy that our team took care of your vehicle in a timely way. We appreciate the confidence in our work here at Liberty Mazda!

October 28, 2021

Service personnel were friendly, knowledgeable and accommodating. The waiting area was clean and work tables were appropriately spread out. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Oct 28, 2021 -

Liberty Mazda responded

Gary, thanks for sharing this feedback about the Liberty Mazda team. We're happy that our service team was friendly, accommodating and knowledgeable. See you next time.

October 28, 2021

Very professional. Made it easy to drop in the morning provided a lyft back to work and picked up when done. They shared videos while they worked, took pictures. Was a good experience. More

by JACKIESAMALUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Liberty Mazda responded

Hi Jackie - It is always our goal to make the service experience easy and efficient for our guests and it is terrific to hear that we hit the mark! Thank you for trusting Liberty Mazda with your business, and for taking the time to leave a five-star review. Drive safely!

October 27, 2021

Always top notch. Jon is the best! Gets me in fast and takes care of me. More

by LWN4CER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Oct 27, 2021 -

Liberty Mazda responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Jon. Drive safely, and we hope to see you back at Liberty Mazda!

October 27, 2021

Excellent staff and very thorough in their service - prompt and efficient- would definitely recommend Liberty Mazda More

by bbehan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Oct 28, 2021 -

Liberty Mazda responded

We're honored to have earned your five stars and recommendation! Thank you so much for sharing - we hope to see you back at Liberty Mazda again next time!

October 22, 2020

Liberty Mazda Hartford is the exemplar of outstanding customer service. They are compassionate, knowledgeable, responsive, and eager to help and support! I would never go anywhere else! More

by jtorone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jason, John
Report | Print
Oct 23, 2020 -

Liberty Mazda responded

Thank you for your loyalty to Liberty Mazda! We are proud to have earned your business and happy to hear that you are so confident in our team to get the job done. Safe travels, and we hope to work with you again down the road!

October 04, 2019

Regular oil change and checkup. Service was quick, The price is worth it vs what I would have to pay doing it myself. No “upsell” pressure. More

by Mazda3owner
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Oct 07, 2019 -

Liberty Mazda responded

Thank you for coming to Liberty Mazda for your oil change and maintenance service! We are glad to hear that your repairs were completed in a timely manner and that you received great service from our team. We look forward to serving you next time!

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