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Liberty Mazda - Service Center

Wakefield, MA

4.7
96 Reviews

96 Reviews of Liberty Mazda - Service Center

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May 17, 2024

Excellent customer service--fast and reliable. Always a pleasure to have my Mazda6 serviced here. Special thanks to Andy and Tom. More

by cfoster944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Tom Robinson
May 02, 2024

Great communication, complete transparency, customer-focused recommendations. Easy to schedule at a convenient time. Service finished in less than the forecast time. More

by Ned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Giove, Carlos Colon
May 01, 2024

Such excellent service. Very quick turnaround on being able to schedule an appointment, then very quick and thorough diagnosis, communication on authorizing the repairs, an More

by happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim O'Brien
April 17, 2024

Everyone is so friendly and helpful. Had a GREAT experience in the service department. Loved getting a video of my service. Everyone was amazing. This is my 5th Mazda from Liberty Maz More

by ndavekos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden, Paul Denning, Howie McClallan, Patti Lord
February 01, 2024

They replaced a flat all season tire with a dirty used summer tire and are not answering my calls. More

by diana.fru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy, Tom Robinson
December 05, 2023

Liberty Mazda’s service team is second to none. Donna and Andy are topnotch professionals. More

by Phil N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna and Andy
October 18, 2023

Through two car leases and multiple scheduled maintenance service appointments I continue to be impressed with Liberty Mazda. I came to the Mazda brand from Lexus, and I have received better treatment at Lib More

by ffeldman
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adian
October 06, 2023

Appointments are easy to make. Work is clearly explained along with pricing. Friendly and professional staff. Very satisfied. More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Lendall
September 03, 2023

Excellent friendly professional service. Staff go above and beyond. The video of the inspection is very helpful. They have loaner cars for services that may take longer than an hour or so. C More

by tee-el
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan, Kevin Weaver, Cinthya Martin
August 26, 2023

Liberty Mazda fixed a hard-to-find issue with the driver assistance/safety system sensors in my rear bumper. I had taken my car to an auto body mechanic (not affiliated with Liberty) to have some work done More

by Nfelsheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna, Service Manager
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