96 Reviews of Liberty Mazda - Service Center
Great communication, complete transparency, customer-focused recommendations. Easy to schedule at a convenient time. Service finished in less than the forecast time. customer-focused recommendations. Easy to schedule at a convenient time. Service finished in less than the forecast time. More
Such excellent service. Very quick turnaround on being able to schedule an appointment, then very quick and thorough diagnosis, communication on authorizing the repairs, an Very quick turnaround on being able to schedule an appointment, then very quick and thorough diagnosis, communication on authorizing the repairs, and then getting the repairs actually done. End to end the whole process was extremely efficient. They also sent me a 4 minute video (after diagnosis and before my authorization of the repairs) walking underneath the car, showing and explaining exactly what needed attention. The entire experience gave me the utmost confidence that the right work was getting done, done well, and done expeditiously. More
Everyone is so friendly and helpful. Had a GREAT experience in the service department. Loved getting a video of my service. Everyone was amazing. This is my 5th Mazda from Liberty Maz Had a GREAT experience in the service department. Loved getting a video of my service. Everyone was amazing. This is my 5th Mazda from Liberty Mazda. More
Through two car leases and multiple scheduled maintenance service appointments I continue to be impressed with Liberty Mazda. I came to the Mazda brand from Lexus, and I have received better treatment at Lib service appointments I continue to be impressed with Liberty Mazda. I came to the Mazda brand from Lexus, and I have received better treatment at Liberty than I got from my Lexus dealership! More
Excellent friendly professional service. Staff go above and beyond. The video of the inspection is very helpful. They have loaner cars for services that may take longer than an hour or so. C Staff go above and beyond. The video of the inspection is very helpful. They have loaner cars for services that may take longer than an hour or so. Comfortable waiting area. More
Liberty Mazda fixed a hard-to-find issue with the driver assistance/safety system sensors in my rear bumper. I had taken my car to an auto body mechanic (not affiliated with Liberty) to have some work done assistance/safety system sensors in my rear bumper. I had taken my car to an auto body mechanic (not affiliated with Liberty) to have some work done on my rear bumper. During the repair, he put the sensors in "backwards" which caused the system to work improperly. When I went back to him to complain, he ran a scan and told me, "No error codes" and didn't look into it further. I knew something was wrong so I took it to Liberty. Liberty mechanics persistently researched the issue until they FOUND the problem with the sensor placement and FIXED it! Donna nicely wrote up the cause and repair process on my invoice so I could return to the auto body mechanic to demand a refund for shoddy work. Thank you, Liberty Mazda! More