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Liberty Mazda
Hartford, CT
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 PM - 2:00 PM
Sunday Closed
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Showing 1,532 reviews
December 21, 2009
I put down a deposit after negotiating with salesperson who kept going back and forth to some other guy in the office. Of course he never came out to talk, just sent the salesperson running each time I ha who kept going back and forth to some other guy in the office. Of course he never came out to talk, just sent the salesperson running each time I had a question. They kept asking me for my credit information which I didn't really want to give until I fully agreed to buy the car. but gave them anyway and they told me they could arrange the financing without a co-signer. That was good news. So I signed the papers and gave them my deposit. I get a call that afternoon from some lady who said they couldnt get the terms they quoted me but if I was willing to pay alot more they could get it approved. She also said the new payment included some stuff that I wasnt sure about and ot sure I needed. This got me suspicious so I call another dealer that was like 40 minutes away near waterbury. They told me they would match the price and not give me the runaround. So I went down and they got the loan approved for the original rate that mazda is promoting on their website. So I purchased the car from the second dealer. I was disappointed with my experience at liberty mazda but Im glad I found the other dealer on the mazda website. it pays to shop around and compare. More
by Kristenwhfd24
Employees Worked With
Don't remember but he was young and lacked experience
September 13, 2009
AFter a few months of research I decided to buy a new Mazda3. I had read all kinds of stories on the internet about car buying and what to watch out for. I shopped a few dealers and found the exact car Mazda3. I had read all kinds of stories on the internet about car buying and what to watch out for. I shopped a few dealers and found the exact car I wanted at Liberty Mazda in Hartford. They werent the closest Mazda dealer to my house but they had the car. I went down to Liberty and they showed me the car and let me go on a drive to see if I liked the car. I already had driven the car at the other dealers but wanted to go again to make sure. I had researched the price and decided to make an offer a little lower than the prices that I had seen on Edmunds and some other websites. I was kinda nervous since I had never purchased anything this expensive before but they didn't seem to pull alot of the stuff I read about. They seemed more eager to sell the car than the other dealers I went to. Maybe because of my age (22) the other dealers didn't take me seriously. The salesperson who was around my dad's age, was respectful and didn't talk down to me. We agreed on a price and we did the financing paperwork. I didn't have much credit but what I did have was good and I had saved up a $5000 down payment and after around 15-20 minutes they said the loan was approved and I could pick up my new car later that day. I got even more nervous but was excited at the sametime. So far I love my new Mazda and I was really happy how Liberty Mazda treated me. More
by Kris99
Employees Worked With
Ken
