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Liberty Mazda

Hartford, CT

4.8
1,530 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,530 reviews

September 16, 2019

First oil change Shannon got my vehicle in quickly upon my arrival and the work was completed in a reasonable amount of time. I do not have any complaints about the se More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Sep 16, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! It's great to read about your recent service visit and the excellent customer service Shannon provided you. We hope to see you again soon!

September 16, 2019

Great Customer Service I had a great experience from start to finish. I had a 7am appointment and staff was there ready to greet me and service my vehicle. . More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mersad Sahanic
Sep 16, 2019 -

Liberty Mazda responded

We are glad to have you as a Liberty Mazda customer, Terry! Thank you so much for your positive feedback about our Service Department.

September 14, 2019

Excellent experience The service people listened to me, Merced was excellent, going out of his way to help me and explained the repairs well. The whole service department More

by JFrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merced
Sep 14, 2019 -

Liberty Mazda responded

Thank you for your review of Liberty Mazda! It's wonderful to read your positive feedback about our team and your recent service visit. Customer service is very important to us and we are delighted it was proven to you. Have a great day and see you next time!

September 13, 2019

Recall Work The recall work went fast which fit into my time schedule. I also addressed an issue I had with the navigation system and the technician was able to More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Sep 13, 2019 -

Liberty Mazda responded

Hi David - Thank you for coming to Liberty Mazda for your auto service needs! We are glad to hear that your recall repairs went smoothly and that our team could assist with your navigation system. Have a wonderful week.

September 12, 2019

Excellant service as always I have purchased two cars from Liberty the last almost 20years and have never had a problem with their service program. Service people have been very More

by Dean
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mersad, Shannon.
Sep 12, 2019 -

Liberty Mazda responded

We can't thank you enough for your 20 years of business! It means the world to all of us here at Liberty Mazda that you can count on us for five-star care. Have a wonderful day!

September 10, 2019

Recall work was completed quickly The recall work went faster than expected. I really like the video inspection work by the technician showing the issues that needed to be addressed i More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Inhphom
Sep 10, 2019 -

Liberty Mazda responded

Hi Dave - We are glad to hear that your recall repairs were completed in a timely manner! It's also great to know that our video inspection is helpful to you. Thank you very much for trusting us with your business.

September 10, 2019

Excellent customer service!!! I would recommend Liberty Mazda in a heartbeat! I looked around at many dealerships and this was by far my best experience. Everyone was knowledgeabl More

by Janice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Walter and Miranda
Sep 11, 2019 -

Liberty Mazda responded

We are delighted to earn your recommendation, Janice! It means a lot that our service stood out from the other dealerships you visited. Thank you very much for your business. We hope you continue to love your new Mazda!

September 05, 2019

Very quick and affordable service This was my first visit for service on my Mazda. The service department is spotless. You can see the entire process. I was not worried at all about More

by Tevis Frost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 05, 2019 -

Liberty Mazda responded

Hi Tevis! Thank you for your 5-star review of Liberty Mazda. We are so pleased to read your first service appointment at our dealership was so positive and we appreciate your kind words about Jonathan on our team, too. Hope to see you again soon!

September 02, 2019

Mazda3 Had a wonderful experience and got a fantastic car. Not only was there no pressure pricing and sales, Bill was so invested in me finding the right car More

by TBooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Buswell Sr.
Sep 03, 2019 -

Liberty Mazda responded

Thank you for a great review of Liberty Mazda! We are so pleased to read about your positive car-buying experience with Bill and we hope you are loving your new Mazda3 car! Have a great day and happy driving!

September 01, 2019

Best Dealership Experience of My Life Vinh was knowledgeable, patient, helpful and excellent all around. He gave great advice, didn’t mind answering all of my questions, and even helping e More

by agibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinh
Sep 03, 2019 -

Liberty Mazda responded

"Knowledgeable, patient, helpful and excellent" - All words we love to see! Thank you very much for coming to Liberty Mazda and taking time out of your day to review us. We hope you are loving your new car!

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