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Liberty Mazda

Hartford, CT

4.8
1,614 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,614 reviews

November 02, 2021

3rd car from here. Sales manager Brandi waitt and finance manger nick Delgiudice are highly recommended to work with. Even the service department is amazing. We won’t buy a car anywhere else. More

by Jared Dumont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
Nov 02, 2021 -

Liberty Mazda responded

Thank you, Jared! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

November 02, 2021

It was a wonderful and really easy experience! I love my new car and Zach was my favorite sale person I’ve ever bought a car from. Completely recommend. More

by jessielovesseals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bearse
Nov 02, 2021 -

Liberty Mazda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Zach and all of us at Liberty Mazda are glad to have you as a customer.

November 02, 2021

I loved my experience with Malik and Liberty Mazda. He made buying a car very easy to do. I would definitely buy another car from him. He got us a great deal on the car during the pandemic. More

by Jesszawacki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Liberty Mazda responded

Jess, Congratulations on your new vehicle! We are so glad that Malik had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 02, 2021

They were friendly. Explained what they would be doing and very efficient. Good experience for me. More

by AMGIACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Nov 02, 2021 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2021

Efficient, reliable and super customer friendly. I’ve been using these guys for over 10 years now. Their service facilities are great, work is always performed on time and estimate. Their facilities are More

by MATIJA ZAJEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Nov 02, 2021 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2021

Good honest low pressure sales team car is running fine so far would buy here again More

by Jacob.c.nadeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Liberty Mazda responded

We're glad that your buying experience was pleasant and pressure-free, Jacob. Thank you for sharing, from everyone here at Liberty Mazda! Safe travels!

November 01, 2021

Jordan was Amazing! New exactly what I wanted and didn’t waste any time! It was such an easy process the people work so fast, very accommodating and super friendly. This is my 3rd Mazda and would highly rec More

by Saladininicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
Nov 01, 2021 -

Liberty Mazda responded

We are thrilled to see that Jordan is going the extra mile to create fantastic car-buying experiences for our guests. Thank you for supporting Liberty Mazda and congrats on your new car!

November 01, 2021

Good customer service at this dealership service center. Very timely with the service and staff is professional More

by ESCHWARTZ303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Nov 01, 2021 -

Liberty Mazda responded

Here at Liberty Mazda, we are always thrilled to hear from our happy customers! Thank you for your business and your kind words about our team. We hope to work with you again down the road!

October 31, 2021

Dealer is nice but not fully accommodating. He would wait a while to return my calls, tells me he is too busy to respond, and laugh at my questions such i wanted to set up a car service so he was taking a wh More

by e.larivee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Nov 01, 2021 -

Liberty Mazda responded

I'm sorry to hear that we were not as accommodating as you hoped. I apologize for being less than responsive, as this is certainly not the impression we hope to leave. I appreciate you leaving this feedback for it will help us improve. If there's anything I can do to help, please let me know. Best, Brandi Waitt - GSM - 860-263-4319

October 31, 2021

Zach went above and beyond to help me with my recent car purchase. Being out of state made the transaction a bit more complicated. He was great to follow up. The Liberty Mazda Team was fantastic! I got exac More

by Cat H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Zach Bearse
Oct 31, 2021 -

Liberty Mazda responded

We are delighted to see that Zach made your experience a great one, Cat. Thanks for supporting Liberty Mazda and congrats on your new car!

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