Back

Liberty Mazda

Hartford, CT

4.8
1,557 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership

91 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 1,557 reviews

November 01, 2021

Good customer service at this dealership service center. Very timely with the service and staff is professional More

by ESCHWARTZ303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Nov 01, 2021 -

Liberty Mazda responded

Here at Liberty Mazda, we are always thrilled to hear from our happy customers! Thank you for your business and your kind words about our team. We hope to work with you again down the road!

October 31, 2021

Zach went above and beyond to help me with my recent car purchase. Being out of state made the transaction a bit more complicated. He was great to follow up. The Liberty Mazda Team was fantastic! I got exac More

by Cat H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Zach Bearse
Oct 31, 2021 -

Liberty Mazda responded

We are delighted to see that Zach made your experience a great one, Cat. Thanks for supporting Liberty Mazda and congrats on your new car!

October 31, 2021

Dealer is nice but not fully accommodating. He would wait a while to return my calls, tells me he is too busy to respond, and laugh at my questions such i wanted to set up a car service so he was taking a wh More

by e.larivee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Nov 01, 2021 -

Liberty Mazda responded

I'm sorry to hear that we were not as accommodating as you hoped. I apologize for being less than responsive, as this is certainly not the impression we hope to leave. I appreciate you leaving this feedback for it will help us improve. If there's anything I can do to help, please let me know. Best, Brandi Waitt - GSM - 860-263-4319

October 30, 2021

In experiencing my first vehicle purchase at a dealership, I must say Hunter Sanders made it a seamless, comfortable, positive experience. He is very knowledgeable, friendly, with a long career ah More

by BluJean19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese, Zach Bearse, Abdul Fakhar
Nov 01, 2021 -

Liberty Mazda responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Hunter and the Liberty Mazda team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 29, 2021

The dealership and hunter were very attentive to my needs and worked within my schedule. More

by Edmaestro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Liberty Mazda responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a seamless purchase experience working with Hunter and the Liberty Mazda team. Drive safely, and we hope to see you back next time!

October 29, 2021

Loved the way they took care of my case, fast and very friendly, excellent service, More

by teresarejterada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bearse
Oct 29, 2021 -

Liberty Mazda responded

It was our pleasure to assist you! Thank you for supporting Liberty Mazda with a wonderful review. We hope that you enjoy your weekend.

October 29, 2021

It was a fast and efficient process and everyone at the dealership was really helpful! More

by Katilmiller94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Liberty Mazda responded

It's great that your purchase experience here at Liberty Mazda was a fast and efficient one!

October 29, 2021

Fast , accurate and efficient service with a Friendly staff…explanatory video of work being done More

by GRECOBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Oct 29, 2021 -

Liberty Mazda responded

We're glad to hear you appreciate our detailed service videos, Barbara! At Liberty Mazda, we believe that transparent and efficient care will always create a better experience for our guests. Thank you for taking a moment to leave us positive feedback, and have a great weekend!

October 29, 2021

The service was done promptly including video while in process. Liked looking at underside of new car on the rack More

by NEDFELSKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Oct 29, 2021 -

Liberty Mazda responded

Ned, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2021

Jordan and all the employees that helped us at Liberty were so helpful! Will definitely recommend! More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
Oct 31, 2021 -

Liberty Mazda responded

We're happy to help, Katie. Thank you for recommending Liberty Mazda, and take care!

...
136
...