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Liberty Mazda

Hartford, CT

4.8
1,558 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,558 reviews

November 20, 2021

Nick and the entire Liberty Mazda crew were super great to work with! Thank you for making the car buying process easy and fun! More

by ginaalbanese329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Liberty Mazda responded

Gina, It's fantastic to hear that Nick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Mazda!

November 20, 2021

Nick DelGiudice went above and beyond to find us our perfect car! I highly recommend him! More

by RLBENGTSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Liberty Mazda responded

It's great to hear that Nick was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

November 20, 2021

They keep me up to date with all repairs via video And also things that should or need to be replaced even if I decline. More

by MSOOZY07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Nov 21, 2021 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Shannon was able to help, and we hope to see you again!

November 19, 2021

Tires were rotated... greasy fingerprints all over rims and side of car. Technician needs to be aware of this. More

by JAMESJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Nov 20, 2021 -

Liberty Mazda responded

Thank you for your business and this review, James. We're sorry to hear that you weren't fully satisfied with your experience this time. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service!

November 18, 2021

Hi Liberty Team: First off this isn't about anyone Hi Liberty Team: First off this isn't about anyone individually. Your staff has tried its hardest and has called me weekly to report the fail More

by PHILMEER215
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan Martinez
Dec 05, 2021 -

Liberty Mazda responded

Phillip, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

November 18, 2021

Excellent experience. The car we wanted, a great price and the transaction was unbelievably smooth. More

by seb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2021

There is a reason that I drive a half an hour from Massachusetts. I could go to the Mazda dealership in Springfield, but liberty Mazda is the absolute best. Their customer service, their work ethic, a More

by Rmbishop1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Nov 18, 2021 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 18, 2021

Great experience! Easy to work with, quick buying process, very professional team. Very happy with purchase. More

by AllieWalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Liberty Mazda responded

Thank you, Allie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2021

The service here is great. Jason Secor has awesome customer service and goes above beyond More

by Danielleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Nov 17, 2021 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

November 17, 2021

Found the kind of car I wanted straight away and Nick was super helpful with everything I asked for. Sale went as smoothly as I could have hoped More

by jaroncondon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Liberty Mazda responded

Jaron, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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