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Liberty Mazda

Hartford, CT

4.8
1,614 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,614 reviews

December 17, 2021

I've been a customer at Liberty Mazda for years now, and I wouldn't trust anyone else to service my car. The staff are knowledgeable and friendly, and maintain great communication throughout the entire pro More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Shannon Rode
Dec 16, 2021 -

Liberty Mazda responded

Anon, We are very happy to hear Shannon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2021

Liberty Mazda is great. Very informative, efficient, great vibes and super friendly. It was a Great experience. Now Malik was amazing from the very beginning until the very end. He made sure to let me k More

by makalacampbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Dec 17, 2021 -

Liberty Mazda responded

Thank you, Makala! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Malik and our team met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2021

Shannon is awesome and the guys that handle my car always do a wonderful job on it. I thank them. More

by VHUTCH860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Dec 16, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Shannon and our team. We're glad to hear we delivered such a great experience!

December 16, 2021

I’m never disappointed with the great service with Liberty. The staff always addresses my issues and fixes what ever is the. Problem in a Courteous and timely manner. I wouldn’t go anywhere else More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man that greets us as we drive in is very special too can’t remember his name but he’s like the gofers that smtrnds to the paper work and prepares the car to go out to the shop.., Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 16, 2021 -

Liberty Mazda responded

Nancy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 17, 2021 -

NANCYQUIGLEY1 responded

It’s a dealership you can have confidence in to do things correctly!

Dec 17, 2021 -

NANCYQUIGLEY1 responded

It’s a dealership you can put your confidence that your issue will be taken care of properly..

December 15, 2021

We purchased our CX-5 from Liberty Mazda new in 2016 and have been taking it there for service since. Shannon is a joy to work with and makes us feel like she and Liberty both share a sense of loyalty to th More

by MESSINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Dec 15, 2021 -

Liberty Mazda responded

It's great to hear that Shannon is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

December 12, 2021

My experience with Zeon was very good! Everything went very smooth. I’d definitely recommend! More

by breemff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Zeon and our team. We're glad to hear we delivered such a great experience!

December 11, 2021

I love my new Mazda CX-5! What a great buying experience! Easy breezy. The brand, the product and the staff that represents Mazda here in Hartford CT are absolutely exceptional! More

by ToolGirl46&2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nye, Jonathan Martinez, Shannon Rode, Zach Apruzzese, Zach Bearse, Jordan Udi
Dec 12, 2021 -

Liberty Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Mazda!

December 11, 2021

Nick was fantastic and very accommodating in getting us in our CX-5! We absolutely love the car, enjoyed working with Nick, and will definitely be praising the experience to anyone who will listen! More

by klfoe2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Liberty Mazda responded

It's great to hear that Nick and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

December 11, 2021

The service team worked hard to meet service needs above and beyond my scheduled maintenance. More

by KATELIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Dec 12, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2021

As always, Nick does a great job for us!!! He is always professional and a real pleasure to work with!! More

by Ed / Sabrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Liberty Mazda responded

Thank you so much for choosing Liberty Mazda! Congrats on your new purchase, and let us know if we can be of any more assistance!

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