Back

Liberty Mazda

Hartford, CT

4.8
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership

91 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 1,532 reviews

February 14, 2022

They identified a problem before it became something major and corrected it. They also arranged for a loaner vehicle until it was ready. More

by AKBWCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Feb 14, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 14, 2022

Very impressed with Shannon and her level of professionalism and great customer service! Great knowledge and follow thru! More

by SLATERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Feb 14, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shannon here at Liberty Mazda.

February 14, 2022

Very professional - both the Service Manager (Jason) and the Service Advisor (Jonathan). My car went in promptly and service was completed in short order and all work was done properly. More

by RAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Feb 14, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Jason and Jonathan were able to help, and we hope to see you again!

February 13, 2022

Great process for an easy purchase. Malik and Bill were a pleasure to work with. More

by JAMESDARLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill that closed it up 5 star, Brandi Waitt
Feb 13, 2022 -

Liberty Mazda responded

Congratulations on your new purchase, James! We're happy to hear that both Malik and Bill were able to serve you and demonstrate our commitment to great service. Thank you for taking the time to leave us a five-star review. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

February 12, 2022

My experience with Liberty Mazda and my salesman Jay was exceptional. The service I received regarding all of the functions and features provided by Anthony was a great touch. More

by Lmb5721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nye
Feb 13, 2022 -

Liberty Mazda responded

Thank you for sharing your excellent experience with us. We're happy to hear it went well here with both Anthony and Jay. We hope you enjoy your new vehicle. We truly appreciate your great feedback.

February 12, 2022

Great customer service, explained everything my car needed in deatail and how long it would take. Also explained what I could expect the next time I brought my car in for service. More

by Ali1342880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Feb 13, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

February 10, 2022

Nick was a true professional, from the initial call to delivery of our new CX-9, He answered all of our questions and was very knowledgeable. Their new showroom is amazing! Thanks Nick! Bride and Simo More

by SIMONNECORR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
Feb 11, 2022 -

Liberty Mazda responded

Thanks for your feedback on your recent visit to Liberty Mazda. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new CX-9!

February 08, 2022

Very professional and knowledgeable about the car and process. Very friendly and no hard sell More

by Darlenedarlene72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 07, 2022

Love the video after every service. Great to be well informed about any current or possible future issues More

by Clmcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Feb 08, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

February 06, 2022

I appreciated the video giving me views of the step by step tasks performed in my service. It gives me confidence that a thorough inspection was done for my safety More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not that familiar with other names but never encountered any one not polite and friendly at Liberty , Shannon Rode
Feb 07, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

...
117
...