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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,532 reviews

March 09, 2022

Nice folks to work with. Pleasant set up for service. Relatively quick in and out during the purchase process. More

by DHM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
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Mar 09, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2022

The service writer and staff in the service department are always very respectful and informative, sales staff are the same. We are repeat customers More

by TCROW51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
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Mar 09, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2022

Hunter was fantastic. High energy and super attentive before and after the sale. Also I’ve had a Mazda for 10 years and Jason in service is the reason I bought another one More

by MICHAEL.ZAPATKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
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Mar 08, 2022 -

Liberty Mazda responded

Michael, thank you for your feedback on your recent visit to Liberty Mazda. It's great to hear that Hunter was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle, and we look forward to seeing you again!

March 07, 2022

Poor customer service, had to go to service dept to get sales help. Took to long to get a price and then the price was the highest of three dealers. Felt like they were too busy to be bothered. More

by grenier.1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zeon Horsford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2022 -

Liberty Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again.

March 06, 2022

Kudos to the team of Liberty Mazda, for making the whole buying experience simple, seamless and transparent. More

by srinivasvdt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Leconche
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Mar 07, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 05, 2022

The staff are always professional and friendly. The department is well run and I'm ways in and out quickly. More

by dpogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
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Mar 07, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

March 03, 2022

Great customer service, good selection and beautiful facility. Hunter was excellent! Kind, responsive, no pressure and got me everything I wanted. More

by Swe68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2022 -

Liberty Mazda responded

Thank you so much for your wonderful review! We are thrilled that Hunter had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Liberty Mazda!

March 02, 2022

I love the way you are greeted when you come in for service. Very attentive to the needs of your car and you as well. I like the video they send you as they are working on the car More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Mar 03, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

March 02, 2022

Great service. Bill Leconche and Jordan Udi went out of their way to make this a smooth transaction all in one day. More

by 92longboard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi, Bill Leconche
Report | Print
Mar 03, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

March 01, 2022

Very pleasant to deal with. Staff courteous & waiting room much better. Greeted on time at my arrival. More

by ALICIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Mar 01, 2022 -

Liberty Mazda responded

We are very happy to hear Shannon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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