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Liberty Mazda

Hartford, CT

4.8
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,532 reviews

March 15, 2022

Ease of make appt. -everyone has been very courtious-promt service-always nice to see familiar faces-kudos to the crew that cares More

by BONJOE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Shannon Rode
Mar 15, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 15, 2022

The service dept. is nothing short of fantastic. Jason Secor will do everything he can to take great care of his customers. More

by MLFARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Mar 15, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 15, 2022

I highly recommend Liberty Mazda. I’ve had two very positive experiences with the sales representatives. More

by TSJGMASON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Zach Bearse
Mar 16, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Zach, Brandi, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 14, 2022

Nick and Jason and Jason (in Service) are amazing. They have my complete trust which is not all that common these days in this market. More

by MDITTRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2022

Everyone was great. Waited in the waiting area and it was very comfortable and clean More

by RVOISINEJDV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 15, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

March 14, 2022

Very courteous, easy to make appt. Prompt service,nice to see familiar faces when you come in, excellant run shop. More

by BONJOE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Shannon Rode
Mar 15, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 14, 2022

Excellent service extremely prompt and courteous. Throughly answered all questions.they go above and beyond with excellent customer service More

by CHOJNICKIJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 15, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

March 12, 2022

They are a good dealership however they can work on returning service calls or calling back when a customer leaves a message More

by isis6452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Nye, Jonathan Martinez
Mar 12, 2022 -

isis6452 responded

Very clean and the sitting area has drink and food options. Would recommend this dealership to others

March 12, 2022

Great service! Would go back! Car wash at no additional cost. Nice customer waiting area! More

by MDES65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 14, 2022 -

Liberty Mazda responded

Thank you for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 10, 2022

Great service and easy to schedule appointments online. I like the video that was sent to me with the details of the vehicle inspection. This is how car service should be done. Great job! More

by Thomas B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Mar 11, 2022 -

Liberty Mazda responded

Thank you for your very kind review, Thomas. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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