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Liberty Mazda

Hartford, CT

4.8
1,532 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,532 reviews

March 24, 2022

Video just adds to time on clock that they charge it seems. Would rather they just tell me. They were able to apply coupons to reduce my bill, but didn't change the oil even though the sticker on then More

by ROGERCRPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 24, 2022 -

Liberty Mazda responded

Roger, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2022

Friendly staff, easy to work with, good communication, painless experience. Malik was especially heplful and responsive. More

by TEDCORTLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Bill Leconche
Mar 24, 2022 -

Liberty Mazda responded

Ted, Thank you for your business and this review. We're happy to hear Malik and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2022

I have always been treated fairly by these folks. No “up-selling” on service items. They do only what I need. More

by MCCASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 24, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2022

Honest Best price up front with no back and forth , sales people very helpfull and Honest unlike most other dealerships. Thank You More

by DEVNJV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Jason Nye, Zach Bearse
Mar 24, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 23, 2022

Great customer service and good quality work. Always do a great job on my car More

by VLAD91RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 24, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

March 23, 2022

We found the car we wanted online and came and purchased that specific car. Dealership was extremely busy but they took care of the transaction in a timely and professional manner. More

by ZELL0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Abdul Fakhar, Bill Leconche
Mar 24, 2022 -

Liberty Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 21, 2022

It was a really good experience. They were efficient and friendly. The waiting area is very clean bright and comfortable. More

by SUSAN.POWERS270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 21, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Susan, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2022

Quick and reliable service every time. Jonathan is awesome!!! It’s not convenient to bring my car back to Hartford now that I work from home but Wouldn’t bring my car for service anywhe More

by Nancy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Mar 21, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Nancy, for choosing Liberty Mazda.

March 21, 2022

Over a year ago I was in the market for a new car and I was working with Zach Bearse and he was SO helpful and professional. Unfortunately I didn’t go with the Mazda at that time but because of Zach’s frie More

by DAWNJE666
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Zach Bearse
Mar 22, 2022 -

Liberty Mazda responded

Congratulations on your new purchase, Dawn! Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We truly appreciate this fantastic five-star review. We will share your comments with Zach and our team, and we look forward to working with you again.

March 20, 2022

I was amazed at how easy it was to buy a car here. The car salesman was very knowledgeable. More

by Swe68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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